Call Center Manager jobs in Derby, CT

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Teleservices Account Manager/Business Analyst
The Hibbert Group - 39 reviews - Danbury, CT 06810
General understanding of Marketing database interactions with Call Center applications. Proficiency with IVR and Call Center methodologies, procedures,...
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Director of Operations
Success Therapy - Stamford, CT
Typical schedule- M-F 8-5 (Care Center Hours) Call Coverage (typically does not go out on patient calls when on call- would direct that to the RN or LPN on call...
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Help Desk, Service Manager - Middletown
The Service Desk Manager is also responsible for staffing capacity planning, service process design, performance analysis, and developing proactive resolution...

Call Center Manager

Cornell Scott Hill Health Corporation - New Haven, CT
The main responsibility of the call center manager is to manage, train, and guide call center agents to execute their tasks....

Supervisor-Call Center Command Center

People's United Bank - 214 reviews - Bridgeport, CT 06608
Supervisor-Call Center Command Center. Leads productivity and process improvement using technology and specialized knowledge of the organization’s Call Center...

Multi eXPress Operations Manager 2

Sodexo - 6,690 reviews - New Haven, CT
The Service Response Center manages more than 1,000 calls per day for all non-clinical services. Supervises managers in multiple service areas....

Operations Manager/Customer Service

LA Fitness - 1,572 reviews - Trumbull, CT
Operation Manager Job Description :. The job of our Operation Manager is to ensure our members receive exceptional customer service from a happy, friendly staff...
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Customer Service Manager

Mantrose Haeuser Co., Inc. - Westport, CT 06880
6+ years of Customer Service/Call Center management experience. Responsible for Quality Assurance of daily calls and overall customer satisfaction....
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Call Quality Monitor

Hart - 21 reviews - Newtown, CT
Essential Functions Monitor and score outbound calls taken by call center representatives Provide qualitative feedback on compliance, customer experience, and...
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Yale New Haven Hospital - 214 reviews - Trumbull, CT 06611
The Patient Services Manager is specifically responsible to:. 1.The Patient Services Manager interacts primarily with the following external interfaces....


Yale New Haven Health Services - 4 reviews - New Haven, CT 06519 (Hill area)
Travel to different call centers is necessary. Maintains Effective Departmental Employee Relations. Technology expertise includes Amcom (all modules), Cisco...

Call Center Supervisor

Logisticare - 458 reviews - North Haven, CT
The Call Center Supervisor is responsible for meeting all contract goals associated with call center operations and call taking through oversight of the day-to...

Customer Service Supervisor | Evening Shift

The Money Source - 3 reviews - Meriden, CT 06450
Bachelor’s Degree in business related field plus minimum of 3 years’ experience in a call center customer service management position or a combination of...
Sales Supervisor, Outbound Inside Sales - Sonicare and Zoom...
Philips - 1,225 reviews - Stamford, CT
Complete quality reviews on inside call center sales representatives monthly and yearly. Work one on one with each representative and complete audit document on...
Retail Manager - Wholesale (Hartford)
Retail Manager - Wholesale (Hartford). The Retail Manager is responsible for managing T&E and Specialist Budgets....

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