Call Center Manager jobs in East Aurora, NY

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Sales Call Center Supervisor
Verizon - 11,020 reviews - Buffalo, NY
Review and analyze call center reports. Two or more years of supervisory experience in sales support/customer service call center environment....
Regulatory Specialist
ICC The Compliance Center Inc - Buffalo, NY
Answer helpdesk calls for clients; Transfer client contact information from client calls to CRM software to cultivate possible sales opportunities;...
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Call Center Supervisor- Orchard Park
OneTouch Direct - 258 reviews - Orchard Park, NY
$33,000 - $35,000 a year
Call Center Supervisor*. Qualifications for Call Center Supervisor:. Retail, restaurant, call center, or other customer service oriented experience....
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Sr Manager Customer Service - Fisher Price

Mattel - 223 reviews - East Aurora, NY 14052
SENIOR MANAGER CUSTOMER SERVICE. The Senior Manager Customer Service will spend 12-18 months upfront in their assignment as the primary interface with Walmart...


Northwest Savings Bank - 62 reviews - Buffalo, NY
Service, call center or relevant experience.  Providing leadership, guidance and support for the call center assistant manager, supervisors, representatives...

Unit Manager, Claim Contact Center

Travelers - 712 reviews - Buffalo, NY
Call Center Metrics experience a plus. Solid reputation, passionate people and endless opportunities....

Customer Experience Manager I

M&T Bank - 548 reviews - Buffalo, NY
Customer Experience Manager I. Complete other related duties as assigned. Responsible for identifying risks and opportunities through an extensive analysis and...


Independent Health - 46 reviews - Buffalo, NY 14221
The Manager is responsible for developing and maintaining the departments call center goals as defined by senior management....

Clinical Administrative Coordinator - Call Center - Tonawand...

UnitedHealth Group - 4,136 reviews - Tonawanda, NY
Other duties as assigned by manager and/or director Required Qualifications:. Function includes managing Incoming calls, managing requests for services from...

Team Leader

Sykes Enterprises, Incorporated - 2,541 reviews - Amherst, NY
High School Diploma and 12 months relevant experience of which 6 months must be in a Call Center environment or equivalent combination of education and...

Director, Operations & Customer Support - Buffalo, NY

Liaison International - 4 reviews - Buffalo, NY
Experience working in a B2C call center environment with understanding of key performance indicators and IT systems and solutions....

Sr Contact Center Program Manager

Ingram Micro - 456 reviews - Williamsville, NY
The Contact Center Program Manager is the primary interface in the US between various functional business units, business partners, Ingram Sales organizations,...
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Sr. Implementation Manager

inContact - 15 reviews - Buffalo, NY
Experience in the KPIs and best practices of call centers and their operations. Deep skills around business analysis/call centers;...
Sitel - 3,999 reviews - United States
Minimum of 12-18 months call center experience, preferably as a Product Specialist. Ensure calls are handled professionally....
Account Manager/Customer Service Representative
Matrix Imaging Solutions, Inc - Sanborn, NY
Account Manager/Customer Service Representative POSITION SUMMARY: Local, growing company is seeking an Account Manager/Customer Service Representative
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