Call Center Manager jobs in Kansas City, MO

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Senior Sales Manager - Consumer Direct Mortgage Call Center
Works with the Call Center Unit Manager to achieve team/department goals. Must have three (3) to (5) years of experience in the retail or call center mortgage...
Manager - Operations - Care Service Center
Carecentrix - 157 reviews - Overland Park, KS 66211
Participates in bimonthly calibration calls for Ulysses. Support supervisors on escalated calls, 3rd point of contact....
Customer Service Manager
B/E Aerospace - 241 reviews - Lenexa, KS 66215
Experience as a Manager. Reporting to the Business Unit Director, the Customer Service Manager will manage activities of associates engaged in receiving,...

Manager Call Center-HCS

UMB Financial Corporation - 136 reviews - Kansas City, MO 64106 (Downtown area)
Proficient in Microsoft office products, and applicable call center systems. Provide strategic leadership and direction to the Healthcare consumer services call...

Call Center Customer Care Manager

JCPenney - 12,986 reviews - Lenexa, KS 66219
Call Center Management:. 5 or more years of management experience managing exempt positions in a call center....
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Credit and Collections Manager (Manager of Consumer Services...

City of Kansas City - 36 reviews - Kansas City, MO 64102
$4,230 - $7,385 a month
In accordance with the organization's policies and applicable laws, hires, trains, coaches, and supervises credit and collections support staff and educates...

Mgr, Customer Care Training

Spectrum - 6,657 reviews - Kansas City, MO
Call Center experience also required. TWCHTR500 Mgr, Training Delivery Exempt. Partner with peer training managers on shared queue responsibilities....

Manager, Contact Center

TriWest Healthcare Alliance - 242 reviews - Kansas City, MO
O 5+ years experience in a call center environment. O Takes active steps to expand knowledge of emerging call center technology and applies applicable concepts...

Member Support Manager

Sun Life Financial - 510 reviews - Kansas City, MO 64112 (Sunset Hill area)
Member Support Manager. The role works in a fast paced contact center environment. The team received over 400,000 calls and emails each year from people across...

Service Operations Manager

Stanley Black & Decker - 730 reviews - Kansas City, KS
Service Operations Manager. The Service Operations Manager (SOM) is responsible for the overall culture, productivity, responsiveness and profitability of the...

Customer Care Supervisor - NPS

Home Credit US - 2 reviews - Kansas City, MO
Minimum of three (3) years of experience in Call Center Management. The Customer Care Supervisor - NPS reports to the Vendor Relationship Manager....
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Operations Manager

Henry Industries, Inc - 11 reviews - Kansas City, MO 64120 (Northest Industrial District area)
Policies and procedures for departmental maintenance. And is on call 24/7. Manager to join our Operations department in Kansas City, MO....
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Facilities Manager

Kansas City Area Transportation Authority - 8 reviews - Kansas City, MO 64108 (Crown Center area)
$70,060 a year
Plans, schedules, assigns, supervises, evaluates subordinates, and sets staffing levels according to established departmental policy....
Contracts and Customer Service Manager
B/E Aerospace - 241 reviews - Lenexa, KS 66215
As a leader in the aerospace industry, we have a number of exciting positions available right now, including a Contracts and Customer Service Manager in our...
Relationship Manager
iTEDIUM, Inc. - 6 reviews - Overland Park, KS
Keep agents aware of inbound calls, calls waiting, abandonment rate, etc. Schedule residual training, departmental meetings, and computer training....
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