Call Center Manager jobs in Laurel, MD

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Mortgage Call Center Manager
Company_Confidential - Towson, MD 21204
$45,000 - $65,000 a year
Call Center Management:. Local Towson Mortgage Company seeking a highly motivated individual to run our Consumer Direct Call Center....
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Call Center Supervisor
DC Housing Authority - 30 reviews - Washington, DC
$70,957 - $92,583 a year
Call Center Supervisor:. Monitors call tracking system to ensure that call center agents are properly recording and handling calls;...
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Employee Benefits Account Manager
The Capital Group - 235 reviews - Bethesda, MD 20817
$75,000 - $110,000 a year
NO phone calls. Liaise between client and carrier and between client and EB agency staff on escalated service issues and problem solving, assuring clients their...
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Operations Manager

Verizon - 16,675 reviews - Silver Spring, MD 20904
The employee will regularly interact with leadership, call center employees and various IT teams. Identify and drive digital improvements for Verizon Contact...

Director of Customer Service

Washington Metropolitan Area Transit Authority - 126 reviews - Hyattsville, MD 20785
Directs all aspects of the regional Silver Spring Customer Service Call Center facility and a full range of customer services including a modern state-of-the...

Call Center Manager

Closet America - 4 reviews - Landover, MD
Review Call Center payroll for accuracy. The Call Center Manager is responsible for leading a team of Sales Support Representatives/Dispatchers....
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Call Center Manager

Links Global - Rockville, MD 20850
Links Global is recruiting for a mid-level call center manager for a federally funded call center established for public health communication/education....

Call Center (Tier 1) Manager

ASRC Federal Holding Company - 5 reviews - Rockville, MD 20857
We are currently seeking a Call Center Manager (Tier 1) to work on-site in Rockville, MD. Experience working with Help Desk Topic Areas described in this SOW,...

Center Manager - Center General Manager - Customer - Service...

AAMCO Transmissions, Inc. - 189 reviews - Laurel, MD
CUSTOMER SALES MANAGER. We are looking for talented Customer Sales Manager, with drive and ambition. As a Customer Sales Manager, you will be responsible for...

Assistant Call Center Manager

Window Nation - 27 reviews - Fulton, MD 20759
Knowledge of call center management tools for assessing, training, and staffing the call center effectively....
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Manager of Customer Care

Wellness Corporate Solutions - 53 reviews - Bethesda, MD
The Customer Care Team Manager should be an organized, driven individual that thrives in a fast paced ever changing environment, while always keeping a positive...
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Call Center Manager

Magellan Health - 441 reviews - Baltimore, MD 21201 (Downtown area)
Title Call Center Manager. For Managers assigned to Clinical Programs:. Assist in completing calls for clinical, specialty clinical, account management and all...

Customer Support Center - Team Leader (Call Center Superviso...

Ikea - 4,034 reviews - Baltimore, MD
Knowledge of contact center business. To optimize the customer experience and secure satisfied customers by motivating and inspiring your team in their everyday...
Customer Service Manager, Airport Customer Care
American Airlines - 1,813 reviews - Washington, DC 20036
Supports the Station Manager in leading airport personnel to provide a superior customer service experience. Customer Service Managers (CSMs) are the closest to...
Call Center Supervisor
We have just relocated to a new building complete with a state of the art call center. We use a Touchstar Dialer to make our outbound calls....
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