Call Center Manager jobs in New York, NY

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BDC Manager
Confidential Company - Automotive - New York, NY
Manage a group of customer service representatives in a call center environment. Luxury New Vehicle Dealership in the Hudson Valley seeks a motivated BDC...
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Customer Service Manager
Cortrain Recruiting - Garden City, NY
Customer Service Manager Qualifications:. The Customer Service Manager will:. Purpose of the Customer Service Manager:....
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Call Center Supervisor
Mega Aid Compounding Pharmacy - Brooklyn, NY
Call Center Supervision:. Coordinates daily operations with Call Center Manager. Under the general supervision of the Call Center Manager, manages call center...
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Call Center Operations Manager

Dyson - 71 reviews - New York, NY
Lead site consisting of 150 - 250 call center agents and 5 - 7 call center Supervisors. Managing in-bound call center with sales and customer service:....
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Customer Service & Operations Manager

Bluefly - 9 reviews - New York, NY 10018 (Clinton area)
Must have the ability to get on the phone with customers when customer service calls are escalted. Manage a team of outsourced customer service agents to ensure...

Call Center Manager

PNYC - New York, NY 10019 (Midtown area)
Data Driven Call Center leader for high touch luxury, experiential travel company. Candidate must be -- proficient in learning new systems/platforms, including...

Director of Operations / Call Center

Asembia - Florham Park, NJ
The Director of Operations is responsible for overseeing the operational functions of the call center. Capability to efficiently complete tasks in a fast-paced...
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Employee Relations Manager - East Coast

Amazon Corporate LLC - 12,811 reviews - New York, NY
Experience in manufacturing/distribution/call center locations nearly essential; The individual will work as a project manager on proactive programs that...

Customer Experience Manager

Dirty Lemon Beverages - New York, NY
We are seeking a dynamic, passionate and driven individual to join the team as our Customer Experience Manager....
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Director of Customer Experience

Dia&Co - 3 reviews - New York, NY
Experience managing multi-channel contact center operations including phone, chat, email and social media....
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Customer Service Manager

Grana Group Limited - New York, NY 10012 (Little Italy area)
Be available for calls with the Hong Kong team outside of regular work hours. We’re looking for a dynamic customer service manager aka our newest “Cheetah” to...
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Customer Service Manager

Grana - New York, NY
Be available for calls with the Hong Kong team outside of regular work hours. We’re looking for a dynamic customer service manager aka our newest “Cheetah” to...

Manager, Retention

Fidelis Care - 146 reviews - New York, NY
The Retention Manager oversees the activities of the in-house call center and field member retention staff whose primary goal is to improve member retention...
Assistant Manager
3-5 years experience in a similar capacity with previous call center supervisory or team-lead designation....
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Director of Customer Experience
Cellular Optimization, LLC - Long Island, NY
This newly created position will give you the chance to apply your operational expertise and strategic mind while leveraging your SaaS software delivery model...
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