Call Center Manager jobs in New York, NY

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Ecommerce Customer Service Manager
Kaufmann Mercantile - New York, NY
ECOMMERCE CUSTOMER SERVICE MANAGER. We are looking for a full time experienced Customer Service Manager with ecommerce experience (and passion!)....
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Sponsored by Kaufmann Mercantile - 24 days ago
Quality Assurance Manager
Choice Home Warranty - Edison NJ - Edison, NJ
Call Center – Customer Service Quality Manager*. This highly collaborative role is responsible for measuring and monitoring the quality and effectiveness of...
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Sponsored by Choice Home Warranty - Edison NJ - 30+ days ago

Director of Customer Experience

Betterment - New York, NY
Familiarity with a variety of contact center concepts, practices, and procedures. A minimum of 7 years of experience managing in a multi-channel contact center....

Customer Experience Manager

Rent the Runway 15 reviews - New York, NY
Partner with Operations Manager and Training & Development Manager to evaluate department metrics & quality performance and work with frontline management to...
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Customer Service Call Center Manager

Strategic CS 2 reviews - New York, NY
We are a growing financial services company with a rapidly expanding client base looking for an experienced Manager of Customer Service to help run our call...
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Customer Support Manager

Funding Gates - New York, NY
Write effective, helpful and enjoyable FAQ articles for Funding Gates’ help center whenever a new issue or question is addressed....
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311 Call Center Supervisor

City of New York 63 reviews - Manhattan, NY
Demonstrated knowledge of call center best practices, key performance indicators, business drivers, call center telephony, and application technologies;...

Manager, Customer Service - Bigstock

Shutterstock - New York, NY
Manage Help Center (site user Q&A). As the Customer Service Manager for Bigstock, you will supervise some of the best people in the field....

Call Center Manager

Medical Facility (Midtown East) - New York, NY 10017 (Midtown area)
Minimum 2 years as a Call Center Manager of at least 5 employees, preferably in the medical field. Frequent “barging in” on employee/patient calls and rating...
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Call Center Vendor Manager

MetLife 1,028 reviews - Long Island City, NY
You will be directed to complete an on-line profile which takes 15 – 20 minutes to complete. Design and implement an ongoing communication process between call...

Customer Experience Manager

Decision Resources Group - Parsippany, NJ
Job Summary: Provide excellent account management for our customers and sales team through our industry expertise, client knowledge and solutions expertise

Member Services Manager

Access Medicare - New York, NY 10032 (Washington Heights area)
Manage the day to day call center of Access Medicare’s call center. Utilize call center application to manage schedules,. Member Services Manager*....
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Store Manager
The Vitamin Shoppe 215 reviews - New York, NY
Maintains effective communication and partners with District Manager, Regional Director, Field Human Resources Manager and Customer Support Center (CSC)....
Sponsored by The Vitamin Shoppe - 30+ days ago
Project Manager
Memorial Sloan Kettering 211 reviews - New York, NY
The Project Manager will function as a key member of the departmental management team in providing direction and overseeing the overall functioning of the...
Sponsored by Memorial Sloan Kettering - 11 days ago
Human Resources/Staffing Manager
Market Research Data Collection Company - Long Island City, NY
This position is responsible for the daily planning and staffing of a 250-seat call center located in Long Island City, NY, as well as maintaining and managing...
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Sponsored by Market Research Data Collection Company - 29 days ago

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