Call Center Manager jobs in New York, NY

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CRM – Manager/Senior Manager (NE)
Accenture - 7,667 reviews - New York, NY 10011
Call center experience. Candidates should have an understanding of Call Centers, Contact Centers or Delivery Centers as well as marketing, sales, and services...
Assistant Manager
1199SEIU Family of Funds - New York, NY
Supervise staff in accordance with established departmental and Human Resources guidelines and provisions of the Collective Bargaining Agreement....
Specialist, Online Customer Care-Shiseido (SCA)
Shiseido America - New York, NY
Collaborate with the customer service call center to align on communication as well as participate in bi-weekly calibration calls....
Sponsored by Shiseido Group USA

Experienced Call Center Manager - Domestic & International

Merchant Cash & Capital d/b/a Bizfi - New York, NY
Call Center Manager*. Candidate will be responsible for running day-to-day operational task of our international call center as well as overseeing all our call...
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Call Center Program Manager

Consultants 2 Go - New York, NY
This exciting opportunity will utilize your call center experience to project manage the call center duties mentioned below....

Customer Care Manager

Level 3 Communications - 132 reviews - New York, NY 10261 (Murray Hill area)
Must be self-directed, understand the requirements, and take the initiative to complete tasks or assignments with little or no direction Essential Duties....

Sr. Technical Manager- Operation/Call Center

Weight Watchers International - 256 reviews - New York, NY
In this role, the Senior Technical Manager, Operations will partner with our Operational Managers (field and contact center) to fully understand the member...

Senior Manager, CarnegieCharge & Customer Service

Carnegie Hall - 5 reviews - New York, NY
Manage and oversee call center technology. Enhance departmental reporting on customer feedback and response to marketing initiatives....
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Travel, Sr. Manager, Customer Service

Fareportal Inc. - 26 reviews - New York, NY 10020 (Midtown area)
Complete understanding of the front/middle/backend workflow processes and concepts within a travel industry Contact Center....

Member Services Manager

Centers Plan for Healthy Living - New York, NY
Primary goals are developing and ensuring implementation of all departmental goals and objectives, operational compliance, oversight, and ensuring that CPHL...

Manager on Duty, Customer Care/Customer Operations

American Airlines - 1,179 reviews - New York, NY
Location: LaGuardia Apt (LGA-TRML) Additional Locations: None Requisition ID: 3244 Job Description Directs and coordinates department activities through

Customer Service Manager

Skip Hop Inc - New York, NY 10010 (Gramercy area)
Maintain an orderly workflow per departmental priorities; Ensure the back-end process is complete on Web Platform and ERP....

Call Center Manager Complex Claims & Provider

Amida Care - 19 reviews - New York, NY
The Call Center Manager, Complex, Claims and. Three (3) years of call center management. Provider leads a team of seasoned provider and member call center....
Customer Escalations Manager
Nestle Nespresso - 138 reviews - Long Island City, NY
2+ Years Management experience within a Call Center or customer centric environment required. The Customer Service Manager is responsible for managing a team of...
Director of Customer Experience
Level Solar - 14 reviews - New York, NY
As Level Solar’s Director of Customer Experience, you will be responsible for leading all call center operations....
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