Call Center Manager jobs in Norwalk, CT

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Project Manager
Guidemark Health - Stamford, CT
Our Project Managers:. The ability to work across locations including Guidemark’s global delivery center. Project Managers ONLY provide solutions – never saying...
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Call Center Sales Supervisor
Verizon - 11,017 reviews - Valhalla, NY
Review and analyze call center reports. Two or more years of supervisory experience in sales support/customer service call center environment....
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Client Services Supervisor
Confidential - Healthcare (Products and Services) - Port Chester, NY
Call center phone interruptions; Oversees all inbound calls, faxes and e-mails into the Customer Services Call Center and resolve any issues resulting from...
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Customer Experience Manager

Homeserve USA - 39 reviews - Norwalk, CT 06851
Working with Contact Center Compliance Manager and QA to leverage insight from speech analytics software to further enhance the customer experience....

Senior Manager Customer Service & Sales

Julia B. Couture Linens - Norwalk, CT
*Serve as the lead of our growing customer support & sales team. Julia B. is committed to excellence in all aspects of our business from designing and
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Contact Center Supervisor/Quality Analyst ICP Centralized Se...

Stamford Hospital - 70 reviews - Stamford, CT
The Contact Center Supervisor/Quality Analyst is responsible for the direct supervision of Contact Center agents that provide centralized answering services for...

Contact Center Manager, ICP Centralized Services (SHMG)

Stamford Hospital - 70 reviews - Stamford, CT
Must have solid understanding of Contact Center practices and principles; The Manager of the ICP Centralized Services Contact Center within the Stamford Health...

Customer Service Manager

Sikorsky - 208 reviews - Trumbull, CT
The Customer Service Manager is responsible for ensuring customer satisfaction. This position will report directly to the Customer Support Program Manager for...

Quality Assurance Specialist

National Collectors Mint - Purchase, NY
Provide feedback to call center team leaders, managers and account reps; The primary responsibility of the call center Quality Assurance Specialist is to...
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Customer Service Manager

Mantrose Haeuser Co., Inc. - Westport, CT 06880
6+ years of Customer Service/Call Center management experience. Responsible for Quality Assurance of daily calls and overall customer satisfaction....
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Operations Supervisor (E)

DHL - 2,472 reviews - Norwalk, CT
Complete understanding and wide application of principles, theories, and concepts on the transportation & express international shipping industry....

Customer Care Product Support Manager

Priceline.com - 43 reviews - Norwalk, CT 06854
Manage airline information which provides support and guidance to our contact center agents. Priceline.com is looking for a Customer Care Manager who has...

Customer Service Operations Manager

Innervation Finance Group, LLC - Stamford, CT
Certified Call Center Manager (e.g. Proven experience as contact center manager or similar position. Maintain contact center operations, identify and resolve...
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Director, Learning & Development Operations & Analytics
Updates and communicates the service roadmap to call center leadership teams on quarterly basis including:....
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Quality Assurance Specialist
National Collectors Mint - Purchase, NY
Provide feedback to call center team leaders, managers and account reps; The primary responsibility of the call center Quality Assurance Specialist is to...
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