Call Center Manager jobs in Phoenix, AZ

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Sales Manager - Consumer Direct Rate 30 Call Center
Works with the Call Center Unit Manager to achieve team/department goals. Must have three (3) to (5) years of experience in the retail or call center mortgage...
Assistant Manager, Customer Experience
Prosper - 5 reviews - Phoenix, AZ
Escalated Call Handling:. Develops team skills in call handling, active listening, call ownership, and sales....
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Manager Quality Assurance
Previous experience working in a large-scale or call center organization. Develop a continuous process improvement loop leveraging call monitoring results....

Customer Service Manager

fair - Phoenix, AZ
$55,000 - $65,000 a year
The Call Center Manager is responsible for the day-to-day call center operations and manages a team of Customer Service Representatives that handle customer...
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Contact Center Manager

EXOS - 47 reviews - Phoenix, AZ
Knowledge of call center telephony and technology. Minimum of 2 years call center experience as a team lead or supervisor....

Manager, Operations-Call Center

CIOX Health - 859 reviews - Phoenix, AZ
The Call Center Manager will be responsible for directing the overall performance of the call center. Develop effective call scripts for various call campaigns...

Call Center Supervisor

PETSMART - 5,446 reviews - Phoenix, AZ
Call Center Supervisors are also responsible for understanding and connecting how the Call Center performance & productivity impacts the revenue & margin of the...

Senior Manager of Vendor Management

Blue Cross Blue Shield of Arizona Advantage - 4,989 reviews - Phoenix, AZ 85029 (North Mountain area)
(Accountant, Administrative Assistant, Consultant, Program Manager). Working understanding of Medicare Advantage and Health Plans regulations including First...

Manager, Dialer Team Operations

Discover Financial Services - 1,317 reviews - Phoenix, AZ
Experience working in a call center environment. The Dialer Team Manager is responsible for two direct reports and managing relationship with the Vendor....

Team Lead - Customer Support Services in Tempe, AZ

J-Curve Technologies - 12 reviews - Tempe, AZ
Escalate to manager as needed. Two years of leadership/supervisory experience preferred, preferably in a technical/call center environment....
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Customer Support Call Center Supervisor

Spireon - 16 reviews - Phoenix, AZ
1-2 years of Call Center supervisory experience preferred. Oversee CSR real time adherence and productivity of call center operations....

Call Center Supervisor

Konica Minolta US - 2 reviews - Phoenix, AZ
Knowledge of systems and applications used to support a call center environment. Engage with manager to discuss team progress and/or concerns....

National Customer Service Manager

Polyglass USA, Inc. - Phoenix, AZ
JOB PURPOSE: Responsible for overseeing the Customer Service department as well as providing support and daily direction to the Customer Service...
Outbound Call Manager
Red Mountain Weight Loss - Scottsdale, AZ
Call Center Management:. Red Mountain Weight Loss and Med Spa is seeking an Outbound Call Manager for our Customer Service Center in Scottsdale....
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eCommerce Customer Experience Manager
MPS - Scottsdale, AZ 85260
5+ years in call center / customer service management. Create key performance metrics to measure call center effectiveness, customer experience and brand...
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