Call Center Manager jobs in Rochester, NY

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Customer Contact Center Supervisor
Kodak - 728 reviews - Rochester, NY 14653
Kodak is looking for a Customer Contact Center Supervisor to join our Print Systems Customer Operations team in Rochester, NY....
Inbound Call Center
Kelly Services - 9,271 reviews - Rochester, NY 14609
Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their...
Security Communications Center Operator I
ESL Federal Credit Union - 40 reviews - Rochester, NY
$16 an hour
Maintain radio contract with Security Communication center (SCC) and respond if needed to emergency. Monitor access for headquarters campus area, reporting all...

Trainer

Concentrix - 3,262 reviews - Pittsford, NY 14534
Call center experience preferred. Monitor quality and trainee aptitude by listening to calls and providing coaching feedback to the leadership team....

Team Manager

ADT Security Services - 3,102 reviews - West Henrietta, NY
Must have understanding of call center dynamics and key measurements. Provide technical education on call center strategies, including all related policies and...

Team Manager - Customer Help Center (3rd shift) West Henriet...

ADT Corporation - 3,102 reviews - West Henrietta, NY
Must have understanding of call center dynamics and key measurements. Provide technical education on call center strategies, including all related policies and...

Customer Service Manager

Massage Envy - 2,704 reviews - Rochester, NY
Overview Responsibilities As a manager at this franchised Massage Envy location, *. You’re responsible for the successful operations of the franchised location....

Customer Care Manager

Greenlight Networks - Rochester, NY
Proven experience as call center supervisor or similar supervisory position. Anticipate escalation and take over calls when needed....
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Customer Contact Center Supervisor

Kodak - 728 reviews - Rochester, NY 14653 (Mayor's Heights area)
Kodak is looking for a Customer Contact Center Supervisor to join our Print Systems Customer Operations team in Rochester, NY....

Operations Manager

Concentrix - 3,262 reviews - Pittsford, NY 14534
The Client Operations Manager is responsible for the overall service delivery and client relationship for an assigned account base....

Customer Service Training/Delivery Manager (Facilitator) 3:3...

ADT Security Services - 3,102 reviews - West Henrietta, NY
Must possess ability to work in a fast-paced call center environment. 2-3 years of training facilitation experience in an inbound/outbound call center...

Branch Operations Leader

Algeco Scotsman - Brighton, NY
Area Manager & Regional Operations Director. This includes all activities necessary to manage/operate a cost center....

Practice Administrator

Easter Seals NY - Rochester, NY
Complete and submit incident reports according to the standards defined by the NYS Justice Center, NYS Office of Mental Health and NYS Department of Health when...
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Sr. Operations Manager, CRM

Concentrix - 3,262 reviews - Pittsford, NY 14534
Operations Manager Reporting to the Site Director, this position is responsible for the overall operation of a large call centre....

New patient registration

Anthony Jordan Health Corp - Rochester, NY
Customer service, reception or call center experience. Attend all staff meeting, departmental meeting and other meetings as required....
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Telemarketing Manager/Customer Service

Empire Heating & Air Conditioning - Rochester, NY 14621
$13 - $14 an hour
Looking for an individual to oversee a small telemarketing team for an outbound call center. Needs to be able to manage there performance, coach them and help...
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Manager, Project Operations

Monroe Community College - 74 reviews - Rochester, NY
Serves as the primary liaison between the Corporate Relations Manager and Director, Workforce Projects and Operations, and other program managers, as...

Assistant Manager - Eastview Mall

Athleta - 70 reviews - Victor, NY 14564
The role supports the Associate Manager & General Manager in driving an innovative, amazing customer experience, in an effort to operate sales profitably....

Registration and Insurance Management Counselor

University of Rochester - 458 reviews - Rochester, NY
Accepts UR Access Center and Departmental Call Centers’ patient calls at the time of scheduling an appointment to ensure the registration and insurance...

Strategic Sourc8ing Manager III.7048336

Kenton Group - 2 reviews - Rochester, NY
HR, Finance, Marketing, Facilities, and Call Centers. Lead cross-functional teams comprised of business managers, legal, risk management, information security,...
Easily apply

Project Manager

Quintel USA Inc. - Rochester, NY
Ensure Checklists and preparations are complete for NPI builds. Work with the Doc Control Manager to ensure product configurations are managed....
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Automotive Call Center Sales Representative

Hoselton Auto Mall - 13 reviews - Rochester, NY
Complete daily work plan including follow up calls and emails, customer satisfaction calls; TWO YEARS of call center or lead generation experience....
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Customer Service Agent (Casual/On Call)

DHL - 7,379 reviews - Rochester, NY 14624
Station Service Manager. Provides operational support for the Service Center. DHL currently has an opening for a On Call Customer Service Agent at our Rochester...
IT Help Desk
Masis Staffing Solutions - 19 reviews - Rochester, NY
$35,360 - $41,600 a year
Previous Help Desk or call center experience preferred. Triage calls to the appropriate support team based on issue provided and troubleshooting performed....
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Call Center Customer Service
Kelly Services - 9,271 reviews - Rochester, NY 14608
Job DescriptionWe have a great opportunity for an experienced call center customer service representative to work for a stable company who has been in business...

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