Call Center Manager jobs in Schenectady, NY

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Customer Service Performance Manager
UncommonGoods - 11 reviews - New York State
Assist with onboarding new agents into the contact center. Actively contribute to building and supporting the contact center culture....
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Business Account Manager
Center for Employment Opportunities - Albany, NY
Schedules daily prospecting/cold calls and face-to-face meetings with employers. The Business Account Manager position is key to CEO’s achieving its annual...
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DS Business Dev Manager
Teams with Credit Manager, Operation Manager, Analysts and Business Development Representatives on business development and relationship management while...

Operations/Customer Service Manager

HVCC Vikings Cove Bookstore - Troy, NY
$28,000 - $32,000 a year
Operations/Customer Service Manager*. Supervises other Bookstore staff in the absence of the Bookstore Manager and Textbook Manager....
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Call Center Supervisor

Davis Vision Incorporated - Latham, NY
Complete SOE’s weekly for assigned associates in call center. The Call Center Supervisor will be responsible for supporting the Call Center Team....

Call Center Technical Manager

Verizon - 12,644 reviews - Albany, NY 12207
The Call Center provides technical support to Fios customers for their voice, data, and video services. You must have strong leadership skills and the ability...

Call Center Team Leader

Walrath Recruiting, Inc. - Schenectady, NY
Call Center Team Leader will be responsible for managing inbound and outbound calls and acting in a leadership capacity to the rest of the call center team....
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Customer Care Manager I (Albany, NY)

Level 3 Communications - 146 reviews - Albany, NY 12237 (Whitehall area)
Takes ownership of the request to ensure complete and accurate resolution. Actively manages all service activation elements of customer orders from order entry...

Customer Care Manager

Raymour & Flanigan - 127 reviews - Niskayuna, NY
Description Open Positions for Career-Minded People. Be a champion for customer service! Are you an entrepreneurial, customer service-focused leader with

Customer Project Manager

FirstLight - 2 reviews - Albany, NY
This may include (but is not limited to) new customer information, MAC orders for existing customers, orders initiated from calls into the call center, Line...
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Manager, Training Delivery

Spectrum - 6,192 reviews - Schenectady, NY
Call Center experience also required. TWCHTR500 Mgr, Training Delivery Exempt. Partner with peer training managers on shared queue responsibilities....

Lemon Law Arbitration Program Manager

New York State Dispute Resolution Association, Inc... - Albany, NY
$40,000 - $45,000 a year
Serves as a resource on program regulations and procedures for local dispute resolution centers and arbitrators....
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Market Operations Leader

KeyBank - 752 reviews - Albany, NY
Undergraduate degree in business related field - Managerial experience - Knowledge of bank products and services, including how to open new accounts - Working...
Client Relations Manager in Training
Track attendance and call center scheduling. The Client Relations Manager in Training will work on the call center floor and directly assist with call...
Manager, Training Delivery
Spectrum - 6,192 reviews - Schenectady, NY 12309
Call Center experience also required. TWCHTR500 Mgr, Training Delivery Exempt. Partner with peer training managers on shared queue responsibilities....

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