Call Center Manager jobs in Washington, DC

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Manager, Customer Care
The Upside Travel Company, LLC - Washington, DC
2-4 years call center experience. Identifies real time call volume interruptions and system outages that impact call center performance....
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Call Center Supervisor
Dominion Dental Services, Inc. - Alexandria, VA
Call Center Experience:. Monitor the call center floor for support and handle escalated calls. 4 years call center experience....
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Contact Center Program Manager CN-60/60
Consumer Financial Protection Bureau - 20 reviews - Washington, DC
$111,684 - $203,633 a year
As a Contact Center Program Manager, you will:. Independently manage an outsourced Contact Center and maintains a clear understanding of the organization’s...
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Contact Center Program Manager

U.S. Federal Government - 265 reviews - Washington, DC
$111,684 - $203,633 a year
As a Contact Center Program Manager, you will:. Experience developing baseline contact center benchmarks to measure performance against industry standards and...

Contact Center Program Manager CN-60/60

Consumer Financial Protection Bureau - 20 reviews - Washington, DC 20552 (Downtown area)
$111,684 - $203,633 a year
As a Contact Center Program Manager, you will:. Independently manage an outsourced Contact Center and maintains a clear understanding of the organization’s...

Customer Service Manager

OSSE DOT Department - Washington, DC
$96,756 - $135,458 a year
This position is located in the Fleet Maintenance Division of the District of Columbia Fire and Emergency Medical Services Department (DCFEMS). The Department

Team Lead - Help Desk

CSRA - 29 reviews - Washington, DC
Call Center Manager Provides daily supervision and direction to service desk staff. Team Lead - Help Desk....

Call Center Operations Manager

MV Transportation, Inc. - 448 reviews - Washington, DC
The Call Center Operations Manager will provide direction in a fast paced call center team environment to monitor transit system performance....

Customer Support Manager

Frontpoint - 25 reviews - McLean, VA
Meeting and/or exceeding the departmental objectives which include team performance (productivity & utilization), customer satisfaction, call center systems...

Quality Assurance Coordinator

NAEYC - 2 reviews - Washington, DC 20005 (Logan Circle area)
Call center experience preferred. The person in this position performs under the direct supervision of the Manager, Quality Assurance, within the professional...
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Regional Customer Service Manager

Harris Corporation - 229 reviews - Washington, DC 20024 (South West area)
Regional Customer Service Manager. Maintain consistent and detailed reporting to the Senior Manager on operational status of contracts and other activities....

Call Center Supervisor

Vector Security Inc. - 63 reviews - Fairfax, VA
The Customer Service Supervisor is responsible for the day to day operation of the Customer Care Department to include but not limited to the supervision of 10

Client Expansion Director

Telefund, Inc - Washington, DC
Telefund raises over 100k daily across five call centers for some of the top progressive organizations, campaigns and charities in the country....
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Healthcare Call Center Manager
CareMetx, LLC - Bethesda, MD
Manager experience in a healthcare and/or Call center related:. Candidates must have previous reimbursement call center management experience or comparable....
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Senior Customer Service Manager
Lidl - 1,082 reviews - Arlington, VA
Ability to work in a fast-paced, high volume call center environment. 3-5 years’ experience management in a professional customer service/call center role....
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Call Center Manager salaries in Washington, DC

$27.54 per hour

45.7% higher than national average

$24.74$30.66
Common

Salary data based on 32 jobs