Call Center QA Analyst jobs

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Quality Assurance Supervisor
Alorica - 5,529 reviews - Fort Myers, FL 33901
Significant experience (3+) years in a call center environment. Constant sedentary work performed in a climate-controlled call center environment....
Quality Assurance Associate
A1 Diabetes & Medical Supply - Lakewood, CO
$12 an hour
1+ years experience as a Quality Assurance (QA) Associate within a call center environment preferred; The Quality Assurance Associate also works closely with...
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Quality Assurance Analyst
QUEST SOFTWARE INC - 5 reviews - Saint Johns, MI
$11.50 an hour
Quality Assurance experience or call center background is helpful. Due to continued growth, Quest is looking for a *Quality Assurance Analyst*....
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Junior Quality Analyst

Conduent - 578 reviews - Cary, NC
Strong understanding of call center metrics and statistical principals. Junior Quality Analyst. Provide monthly reporting on team and individual observations to...

Quality Analyst

Aetna - 2,441 reviews - Chicago, IL
1-3 years of Quality Analyst experience within a call center is REQUIRED. As a Quality Analyst you will oversee all quality related functions of the call center...

Quality Analyst

Signet Jewelers - 179 reviews - Irving, TX
Contact Center Platforms. To influence contact center operations. 2 years experience in use of a call recording and quality monitoring solution in a QA role....

Quality Analyst

Staff IT Solutions - San Francisco Bay Area, CA
Expertise with using ALM/ Quality Center. Desktop Deposit / Remote Deposit Capture (RDC) QA testing experience \*. SQA 4 in San Francisco (must be local to N....
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Jr. QA/FOIA Analyst

City of Springfield, MA - Springfield, MA
$922 - $1,199 a week
Prepare regular QA reports to the Senior QA/QI Analyst or Director on compliance with standards and performance measures....

Quality Analyst

TeleTech - 4,370 reviews - Tempe, AZ
Call center experience. Knowledge of call center business. QA Specialists are expected to have a thorough understanding of client specific call and product...

Customer Experience Analyst, Junior

Booz Allen Hamilton - 1,221 reviews - McLean, VA
Call Center Certifications a plus. Customer Experience Analyst, Junior. Experience with monitoring client interactions, including call, Web chat, and text to...

Systems QA Analyst 5

Wells Fargo - 18,975 reviews - Fort Mill, SC  +2 locations
Test Tool, Quality Center, or ClearQuest. Flexibility to frequently be on call beyond normal working hours. This growth opportunity exists within Wells Fargo...

Quality Assurance Analyst

Adcomm, Inc. - 4 reviews - Mary Esther, FL
Monitor and evaluate the call to the call center, and listen for deviations from organizational polices and standards....

Quality Analyst

ProService - 12 reviews - Meridian, ID 83642
At least 1 year of experience in a call center environment. You will need to be able to manage your time wisely as you complete the required call monitors daily...
Quality Assurance Lead
AltiGen Communications, Inc. - San Jose, CA 95134
$90,000 - $110,000 a year
Prior QA automation software development experience preferred. Hosted PBX, Contact Center and Skype for Business....
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Immediate Need for a Quality Assurance Analyst
The QA Analyst works in collaboration with the IT department and business units to write, execute and validate test cases based upon system requirements....
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