Call Center Quality Analyst jobs in Machesney Park, IL

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Quality Assurance Analyst

Vitel Communications LLC - Machesney Park, IL
Documents QA scores and provides feedback to the call center associates about monitored calls. The Quality Assurance Analyst is responsible for monitoring the...
30+ days ago - save job - email - more...

Quality Analyst-Rockford

The Connection contact center service - Loves Park, IL
Call center experience preferred. The Quality Analyst monitors interactions between Customer Service Representatives and customers and evaluates the quality of...
CareerBuilder - 19 days ago - save job - email - more...

Real Time Analyst

Vitel Communications LLC - Rockford, IL
During high call volume, work with a Senior WFM Analyst and/or the WFM Manager to solicit overtime, call agents in early, or strategize to find additional staff...
22 days ago - save job - email - more...
Business Analyst
Consumer Financial Protection Bureau 14 reviews - United States
Applicant Call Center. If qualified, you will be assigned to one of three quality level categories, A, B or C depending on your responses to the online...
Sponsored by iHispano.com - 9 days ago
SENIOR BUSINESS ANALYST
Consumer Financial Protection Bureau 14 reviews - United States
Applicant Call Center. As a Senior Business Analyst, you will:. If qualified, you will be assigned to one of three quality level categories, A, B or C depending...
Sponsored by iHispano.com - 9 days ago
IT Network Analyst-LAN/WAN-Level 3, Westwood, MA (CISCO Expe...
Northeast Utilities 40 reviews - United States
Monitors the network and arrange the necessary corrective actions to ensure high quality transmission capability....
Sponsored by iHispano.com - 8 days ago

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