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Call Center Customer Service Quality Analyst
Alorica - 4,730 reviews - Simpsonville, SC 29680
Assist in developing new procedures for Quality Assurance. Key Job Responsibilities  Monitor calls for quality, content and adherence to policy....
Call Quality Analyst
Learns and expands your knowledge in call quality and customer service. Reviewing the quality of phone calls:....
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Product Quality Image Analyst
BOEING - 3,742 reviews - Chantilly, VA 20151
The Boeing Company is presently seeking a Product Quality Image Analyst to perform limited analysis on a variety of remotely sensed data types....

Quality Assurance Specialist

Katalyst HealthCares & Life Sciences - Gaithersburg, MD
Call center, Dr's Office, Medical Billing Office). Documents evaluations utilizing departmental quality monitoring templates, established quality standards, and...
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Quality Analyst 2

Northrop Grumman - 2,488 reviews - Irving, TX 75063
Working knowledge of best practices relevant to QA procedures in a call center environment. Northrop Grumman Mission Excellence is seeking a Quality Assurance...

Quality Assurance Analyst

Vitel Communications LLC - 16 reviews - Machesney Park, IL  +1 location
Accurately responds to questions from call center associates regarding program subject matter and call handling issues....

Home Equity Quality Assurance Analyst 1

Wells Fargo - 17,144 reviews - Portland, OR
2+ years of experience within a quality assurance/monitoring call center environment. Demonstrated experience with the following call center systems:....

Call Center Quality Analyst

Broadpath - 29 reviews - United States
Provide timely feedback to Quality Manager, Call Center Operations, Call Center Leadership and assigned Agents....

Quality Assurance Analyst

CGI - 1,259 reviews - Birmingham, AL
Quality Assurance/QA Strategy. Quality Assurance Analysts have the important job of ensuring the satisfaction of client quality expectations by performing...

Customer Service Quality Analyst

UnitedHealth Group - 5,355 reviews - Indianapolis, IN 46262
Previous call center experience. Track and report problems and provide feedback and coaching to improve call center quality and compliance....

Quality Analyst -Amarillo

Sitel - 5,446 reviews - Amarillo, TX 79110
Previous call center experience. May be responsible for monitoring associate phone quality and tool usage to ensure high level of customer satisfaction and...

Customer Service Quality Analyst

iHerb - 15 reviews - Pasadena, CA
Experience with quality assurance a plus. Assess and scores random samplings of all CSRs calls, e-mail, and chats Document and escalate negative or unacceptable...

Quality Assurance Analyst- Consultant Care Center

Norwex USA, Inc. - Dallas-Fort Worth, TX
Proficiency in Microsoft Office, call center applications, workforce applications, quality monitoring tools and applications, center reporting tools and...
Home Equity Quality Assurance Analyst 1
Wells Fargo - 17,144 reviews - Portland, OR
2+ years of experience within a quality assurance/monitoring call center environment. Demonstrated experience with the following call center systems:....
Web Services QA Analyst (Systems QA Quality Analyst 4)
Wells Fargo - 17,144 reviews - Winston-Salem, NC
Test Tool, Quality Center, or ClearQuest. Flexibility to frequently be on call beyond normal working hours. 5+ years of information technology quality assurance...

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