Call Center Quality Analyst jobs

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Training Analyst
Pikeville Medical Center - Pikeville, KY
Adheres to medical center policies addressing infection control, safety, and personnel guidelines. Ensure the quality and consistency of course content...
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Sponsored by Pikeville Medical Center - 29 days ago
Sr. Analyst, Performance Optimization – CONTACT CENTER AUTOM...
Zale Corporation - Store Support Center - Irving, TX
Contact Center Automation. Quality assurance, knowledge management,. Analyst, Performance Management is responsible....
Sponsored by Zale Corporation - Store Support Center - 6 days ago
Quality and User Support Analyst
University of California Santa Cruz 10 reviews - Santa Cruz, CA
Quality and User Support Analyst. Under supervision of the Quality Assurance (QA) Manager, the Quality and User Support Analyst participates significantly in...
Sponsored by University of California Santa Cruz - 12 days ago

QA Analyst/Tester

Acadia Technologies Inc - Saint Paul, MN 55175 (Payne Phallen area)
Post your updated resume along with your details on abhi at acadiatechnologies dot com or call at 678-257-7291 or 678-688-4891 Ext-205 ask for Abhi....
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Quality Assurance Analyst

CSX 178 reviews - Jacksonville, FL
5 or more years of experience in Customer Service, Call Center or Quality Evaluations. Evaluates Intermodal Customer Service phone calls, web inquiries and...

Quality Analyst

Ford Motor Company 1,281 reviews - Avon Lake, OH
Quality Analyst analyzes external data to develop presentations in accordance with the Corporate Quality Office proformas....

Service Desk Support Analyst

United Shore Financial Services - Troy, MI
Familiarity with call center practices and procedures. The Service Desk Support Analyst is to work directly with internal/external clients to identify, diagnose...

Quality Analyst

Great HealthWorks - Fort Lauderdale, FL
Evaluate calls based on call requirements, quality, salesmanship. Quality Analysts monitor and mentor representative phone calls to make sure all call center...
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QA Analyst I

Acadia Technologies Inc - Valparaiso, IN
Post your updated resume along with your details on abhi at acadiatechnologies dot com or call at 678-257-7291 or 678-688-4891 Ext-205 ask for Abhi....
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Quality Analyst I

ERC, LLC - Iowa City, IA - +3 locations
In your role as Quality Analyst I, you will be responsible for call monitoring, evaluation, and calibration scoring....

Real-Time Workforce Analyst

Restoration Hardware 194 reviews - Tracy, CA
The position requires previous call center experience (knowledge of call center related applications like workforce and switch monitoring applications are...

Quality Analyst - Samsung

Concentrix 200 reviews - Tempe, AZ
The Quality Analyst samples and evaluates. The Quality Analyst samples and evaluates end-user transactions, i.e. telephone calls, emails, and web for accuracy...

Real Time Decision Developer

Epsilon 65 reviews - Work at Home
Mktg or call 1.800.309.0505. Customer websites, call centers, email systems, mobile application, print channels, and many other customer touch points....
Workforce Analyst
Uline - Pleasant Prairie, WI
Help ensure each call center is staffed appropriately 24/7/365. 3 to 5 years workforce planning experience in a call center environment....
Sponsored by Uline - 30+ days ago
Vendor Performance Analyst - Call Center
MoneyGram 83 reviews - Frisco, TX
Outsourced/vendor Call Center experience highly preferred. The Vendor Performance Analyst - Call Center is responsible for gathering, validating, trending and...
Sponsored by MoneyGram - 6 days ago

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Company with Call Center Quality Analyst jobs
Uline is a leading provider of shipping supplies, known for their world class customer service, unparalleled speed, and accuracy.