Call Center Quality Analyst jobs

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Call Center Quality Control Analyst
LoanMe, Inc. - Anaheim, CA
Provide quality monitoring reports. The Quality Analyst will partner with different servicing departments to ensure the business meets FDCPA and regulatory...
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QUALITY ASSURANCE ANALYST 2
Wells Fargo - 13,500 reviews - St. Louis, MO
QUALITY ASSURANCE ANALYST 2. As part of IBG, the Quality Assurance Team provides oversight into policies, procedures, objectives as well as coaching through...
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Command Center Analyst 1
T-Mobile - 4,419 reviews - Bellevue, WA
The Resource Planning Analyst is proficient in real time call center operations, staffing curves, call center metrics, scheduling, and functions as a team...
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Call Center Quality Analyst

AdvantageCare Physicians - Melville, NY
The Call Center Quality Analyst ensures outstanding service to our patients via quality program audits. 2-3 years’ Call Center experience....

Quality Analyst

Broadpath - 18 reviews - United States
Minimum of one year of recent quality assurance experience in a call center environment, preferably in healthcare....

Quality Analyst, Customer Care Center - DFW

Walmart eCommerce - 15 reviews - Fort Worth, TX 76102 (Downtown area)
Verbal and/or written feedback to Quality Manager, Call Center leadership, and Call Center operations....

Call Center-Quality Analyst - Percepta

TeleTech - 2,913 reviews - Melbourne, FL 32901
Quality Analyst will support Operations each month. The Quality Analyst’s time is divided between supporting Quality and Operations functions....

Quality Analyst - Overland Park, KS, Irvine, CA, Oklahoma Ci...

UnitedHealth Group - 4,043 reviews - Oklahoma City, OK
Typically with direct client contact (not call center) and large or. Utilize applicable systems/tools to maintain and document Quality....

Quality Assurance Specialist

Evolve IP, LLC - United States
Quality Assurance Specialist. About Careers Quality Assurance Specialist. This is not a software QA analyst role....

Quality Assurance Analyst (CE)

ASUS Computer International - 14 reviews - Fremont, CA 94538 (Irvington area)
Prior customer contact center quality and operations experience. The Quality Assurance Analyst (CE) will serve as an escalation point of contact for all areas...

Call Quality Analyst - Reservations

Vail Resorts - 176 reviews - Park City, UT  +2 locations
Past call center or auditing experience a plus (1+ years). Or a minimum of two years related experience in a call center or auditing capacity....

Quality Assurance Analyst (CRM)

ASUS Computer International - 14 reviews - Fremont, CA 94538 (Irvington area)
The Quality Assurance Analyst (CRM) will serve as an escalation point of contact for all areas related to the contact centers for case management performance...

Quality Assurance Analyst (ECM)

ASUS Computer International - 14 reviews - Fremont, CA 94538 (Irvington area)
The Quality Assurance Analyst (ECM) will serve as an escalation point of contact for all areas related to the contact centers for escalation and complaint...
Applications Analyst III
Vectren - 5 reviews - Evansville, IN
Applications Analyst III. Maintenance and management for quality and security of VUHI services. Works with customers and business analysts to understand...
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Bilingual (French) Call Center Quality Assurance Analyst
InComm - 116 reviews - Norcross, GA
Developing a module for new hire trainees on call quality and overcoming objections; Creating, defining and implementing areas of opportunity for continual...
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