Call Center Quality Analyst jobs

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Call Center Operations Analyst
Cornerstone Brands 4 reviews - West Chester, OH
Call Center Operations Analyst. Timely and accurate analysis of reporting to provide performance trending/opportunities related to overall center results and...
Sponsored by Cornerstone Brands - 30+ days ago
QA Analyst
TransUnion 43 reviews - Greenwood Village, CO
Pride in delivering quality software. This role implements quality assurance for the Dev Ops team and works closely with testing, development and product teams...
Sponsored by TransUnion - 1 day ago

Quality Analyst - Call Center

Molina Healthcare 113 reviews - Long Beach, CA
Knowledge of Service Quality Plans - Quality Analysis, Quality Control and Quality Improvement. 3-5 years of experience in the analysis, design, and/or...
1 day ago - save job - email - more...

Call Quality Analyst Bethesda, Maryland

SenecaOne 3 reviews - Bethesda, MD
$40,000 - $45,000 a year
One or more years of experience in a call center environment preferred. Monitor calls to assure Account Executives follow prescribed procedures on the telephone...
1 day ago - save job - email - more...

Contact Center Quality and Assurance Analyst (Sr. MSA)

Seattle Public Utilities 2 reviews - Seattle, WA
$37.66 - $43.88 an hour
SPU is seeking a Contact Center Quality and Assurance Analyst for the Customer Service Branch’s Customer Response Division/Contact Center....
2 days ago - save job - email - more...

Quality Analyst

Blackboard 62 reviews - Phoenix, AZ
Experience in a call center environment strongly preferred. Quality Assurance experience preferred. Blackboard Student Services Contact Centers....
2 days ago - save job - email - more...

Quality Assurance Analyst 1

Wells Fargo 7,275 reviews - Salt Lake City, UT - +1 location
1+ years of telephone customer service experience in a call center environment. Audit phone calls and fraud/dispute cases for accuracy and adherence to policies...
1 day ago - save job - email - more...

Security Ops Center Eng.

Aetna 396 reviews - Scottsdale, AZ 85251 (South Scottsdale area)
We are developing solutions to improve the quality and affordability of healthcare. Information Technology/GIAC Certified Intrusion Analyst (GCIA) - Global...
21 days ago - save job - email - more...

Quality Assurance Analyst

CPI Security Systems 5 reviews - Charlotte, NC
The Quality Assurance Analyst will be responsible for monitoring and scoring calls from all departments on the call center operations floor daily....
1 day ago - save job - email - more...

Quality Analyst

Stanley Steemer 178 reviews - Dublin, OH
Discover Call Center trends and suggest improvements to help increase call center sales. Understanding of Call Center metrics....
7 days ago - save job - email - more...

Quality Service Analyst

Pacific Life 24 reviews - Newport Beach, CA
Understanding of how quality standards are maintained in a call center environment. Currently, we are seeking a talented Quality Service Analyst to join the...
7 days ago - save job - email - more...

Infrastructure Service Delivery Analyst

American Red Cross 1,698 reviews - Rockville, MD
Infrastructure Service Delivery Analyst. Responsible for responding and resolving call cases per guidelines....
2 days ago - save job - email - more...
QA/Test Analyst III
CGI 404 reviews - Reston, VA
We call our employees members because all who join CGI are building their own company - one that has grown to 68,000 professionals located in 40 countries....
Sponsored by CGI - 15 days ago
Real-Time Analyst (QA)
VXI Global Solutions 120 reviews - Cincinnati, OH
Understanding of Call Center Metrics. Works closely with Call Center staff. Directors, managers, call center staff and clients....
Sponsored by VXI Global Solutions - 22 days ago
Analyst Ld Quality Assurance Pharmacy
Walgreens 6,633 reviews - Orlando, FL
Analyst Ld Quality Assurance Pharmacy (Job Number:. Experience in a Business Analyst role. Our team members make that purpose come to life in our more than 8...
Sponsored by Walgreens - 4 days ago

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Company with Call Center Quality Analyst jobs
404 reviews
CGI is a global IT and business process services provider with 68,000 professionals globally.