Call Center Quality Analyst jobs in Machesney Park, IL

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Quality Assurance Analyst

Vitel Communications LLC - Machesney Park, IL
Documents QA scores and provides feedback to the call center associates about monitored calls. The Quality Assurance Analyst is responsible for monitoring the...

Real Time Analyst

Vitel Communications LLC - Rockford, IL
During high call volume, work with a Senior WFM Analyst and/or the WFM Manager to solicit overtime, call agents in early, or strategize to find additional staff...
Underwriter
Federal Government Jobs - United States
Applicant Call Center. This position is located in the one of the Homeownership Centers. This position combines the basic duties of a Construction Analyst,...
Sponsored by Resume-Library - 4 days ago

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