Call Center Quality Analyst jobs in Machesney Park, IL

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Senior Performance Analyst
US Cellular 682 reviews - United States
Experience with sales, call center or behavioral analytics. Senior Performance Analyst - Care Center-SAL011869....
Sponsored by TweetMyJobs.com - 9 days ago
Quality Assurance Oversight Analyst
Consumer Financial Protection Bureau 16 reviews - United States
Applicant Call Center. Conducts root cause analysis of quality assurance reviews that do not pass quality standards....
Sponsored by iHispano.com - 2 days ago

Quality Assurance Analyst

Vitel Communications LLC - Machesney Park, IL
Documents QA scores and provides feedback to the call center associates about monitored calls. The Quality Assurance Analyst is responsible for monitoring the...
30+ days ago - save job - email - more...

Real Time Analyst

Vitel Communications LLC - Rockford, IL
During high call volume, work with a Senior WFM Analyst and/or the WFM Manager to solicit overtime, call agents in early, or strategize to find additional staff...
30+ days ago - save job - email - more...

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