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Contact Center Quality & Customer Experience Manager
Service King Collision Repair - Richardson, TX
5+ years of demonstrated competency in contact center leadership roles managing at least one of the following areas (Quality Assurance, Workforce Management,...
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Director- Telephone Application Call Center
Director- Telephone Application Call Center. Key responsibilities are to develop, direct and lead the call center to achieve business objectives....
Dev Ops Engineer
Briggo, Inc. - Austin, TX 78758
Communication skills, interacting with technical support groups, customer support centers and vendors. Assist our Customer Service Representatives with our...
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Contact Center Consultant

Burgeon IT Services - Texas
Contact Center Consultant. Knowledge and Experience in Contact Center software upgrades for products Mainly with Aspect and other technology like Genesys, Cisco...

Sr. Director of Operations - Contact Center

Endurance International Group - 54 reviews - Houston, TX
With strong call center orientation, i.e. tools, processes, etc. Direct the call center operations team to drive revenue growth, operational efficiency and a...

Sr Manager Contact Center Operations

Blue Cross Blue Shield of IL, MT, NM, OK & TX - 14 reviews - Richardson, TX
Experience with call center operations. Bachelor Degree and 5 years operations experience in a customer service / call center environment OR 9 years Workforce...

Contact Center Supervisor

Namely - 2 reviews - Austin, TX
Develop, implement and/or monitor best-in-class Key Performance Indicators (KPIs) and contact center metrics (Average Speed of Answer, After Call Work, Service...

Director, Contact Center Operations

VROOM - 4 reviews - Stafford, TX
Minimum 7 years of Call Center/Contact Center management experience. The Director, Contact Center Operations is responsible for the strategic planning,...
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Director- Telephone Application Call Center

New York Life Insurance Co - 1,201 reviews - Dallas, TX
Industry recognized course and designations such as LOMA or call center designations highly preferred. Key responsibilities are to develop, direct and lead the...

Team Manager, Contact Center

National Life Group - 26 reviews - Addison, TX
Technical knowledge to include mainframe processing centers, workflow management, phone center management and TQM....

Director, Customer Service Center

First Command Financial Services, Inc. - 66 reviews - Fort Worth, TX 76109 (Tcu-West Cliff area)
Ensure that department meets standards for trade executions, speed of answer, call quality, first call resolution, and client satisfaction skills....

Contact Center Quality & Customer Experience Manager

Service King Collision Repair - Richardson, TX
5+ years of demonstrated competency in contact center leadership roles managing at least one of the following areas (Quality Assurance, Workforce Management,...
Easily apply

Mgr Contact Center Development

Blue Cross Blue Shield of IL, MT, NM, OK & TX - 14 reviews - Richardson, TX
Experience with call center operations and technologies. Develop Call Routing / Call Prompting / IVR technology strategies and plans, manage technology...
Cisco Contact Center Engineer
Simplex - 13 reviews - Austin, TX
Experience in network voice and call center environments. They are transitioning from a legacy call center model with complex call routing and menu system to a...
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IT Manager
Orion Group Holdings - Houston, TX
Responds to off-hour alerts, calls, e-mails or notifications to ensure operational efficiency and uptime. The incumbent must have excellent computer skills and...
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