Call Volume Analyst jobs

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Debt Analyst
CR Partners 4 reviews - Plano, TX
Ability to maintain enthusiastic persona in a high call volume environment. CR Partners, a Financial Services firm located in Plano, TX, is seeking a Debt...
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Sponsored by CR Partners  - 10 days ago
Credit Analyst – Auto Finance – Work at Home, CA
CarFinance Capital, LLC - Irvine, CA
Call and/or e-mail each applicants once loan is approved to:. Credit Analysts answer questions and guide customers through the application process....
Sponsored by CarFinance Capital, LLC  - 30+ days ago
Healthcare Systems Analyst
Chapters Health System 5 reviews - Temple Terrace, FL
Participate in CIT "On Call" rotation. Ability to manage and track large volumes of data. As a compassionate non-profit organization since 1983, Chapters Health...
Sponsored by Chapters Health System  - 14 days ago

Call Center Workforce Analyst

Philidor Rx Services 4 reviews - Horsham, PA
~ Monitors intra-day call volume to ensure call volume is in compliance to forecast. ~ In depth understanding of call center statistics....

Analyst, Workforce

United Stationers 128 reviews - Tulsa, OK 74114
Responsible for identifying budget impacts due to changes in call volume, handle time, or shrinkage. Volumes, schedule adherence, and service level achievement)...

Workforce Traffic Controller - Realtime Analyst

Centene Corporation 213 reviews - Tucson, AZ
Make decisions to re-skill agents to clear out queues, monitoring call volume and searching for trends. Assist with managing system outages for call centers....

Workforce Management & Quantitative Planning Analyst

Apple 1,650 reviews - Austin, TX
Experience with call flow technologies and strategies. Workforce Management & Quantitative Planning Analyst responsible for the coordination of the weekly,...

Member Contact Center Analyst

Patelco Credit Union 29 reviews - Citrus Heights, CA
Forecast call volumes and schedule staff accordingly to achieve key contact center metrics. The Member Contact Center Analyst will identify call and email...

Workforce Management Analyst

AAA Mid-Atlantic 35 reviews - Hamilton, NJ 08691
Uses Pipkins or other available scheduling software to analyze the call volume and project the staffing needs of the Member Service Call Centers 24 X 7 and...

Workforce Analyst

Infinity Sales Group, LLC - Boca Raton, FL 33481
The Workforce Analyst performs routine monitoring of attendance & staffing to ensure appropriate call volume levels are able to be handled....

Call Center Workforce Analyst

National Life Group 16 reviews - Montpelier, VT
Handling daily call volume via our Avaya CMS system by changing skills and rerouting calls during peak call time frames....
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ANALYST, WORKFORCE MANAGEMENT

CareFirst BlueCross BlueShield 57 reviews - Charleston, WV
Responsible for regulating real-time call volume in a multi-skill call center environment by utilizing skills based routing software to balance supply and...

Workforce Management Analyst

Experian Consumer Services - Allen, TX
Experian WorkForce Management Analyst. Knowledge of Call Center management best practices. Partner with call center operations leadership team to ensure...
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Loan Operations Analyst – Auditor
SoFi, Inc - Healdsburg, CA
Call Center experience handling high volume transactions preferred. Some evenings and weekend days will be required to deal with volume....
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Sponsored by SoFi, Inc  - 22 days ago
Analyst - Resource Planning
T-Mobile 2,912 reviews - Frisco, TX
Call Volume and AHT Forecasting. The Analyst will also provide recommendations for strategic decisions to efficiently accommodate the changing needs in the...
Sponsored by ClearFit  - 10 days ago

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Company with Call Volume Analyst jobs
An innovative marketplace connecting borrowers & investors to refinance private and federal student loans.