Call Volume Analyst jobs

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CenturyLink 417 reviews - Johnson City, TN
calls from potential and existing customers for selling CenturyLink products and services on every call... handle a high volume of phone calls in a structured... $10.50 an hour
Sponsored by CenturyLink - 9 days ago
Planning and Forecasting Sr. Analyst
BarclayCard 53 reviews - Newark, DE
propensity • Develop volume forecasts that include... that may affect this, such as customer tenure, call type mix, system issues, agent availability etc...
Sponsored by BarclayCard - 24 days ago

Junior Workforce Analyst (Apprentice to the Master Scheduler...

Businessolver - West Des Moines, IA
The Junior Workforce Analyst ensures service center resources are in place to support business needs, provides real-time feedback and performance trend...
Easily apply
1 day ago - save job - block - email - more...

Call Center Quality Assurance (Coach)

Morneau Shepell - Pittsburgh, PA
From our outsourcing abilities through our call centers, to our technology platforms we deliver through Saa....
3 days ago - save job - block - email - more...

Data Analyst – After School Programs and Partnerships

New York City Department of Education 152 reviews - Brooklyn, NY
The Data Analyst is a member of OSYD’s Research and Resource Center assisting the Senior Director for Research, Policy and Strategic Planning Center and other... $57,774 a year
2 days ago - save job - block - email - more...

Forecast Analyst

Toyota 489 reviews - Cedar Rapids, IA
Create long term, interim and short term forecasts in a high volume contact center environment. Leverage advanced statistical methodologies (correlation,...
20 hours ago - save job - block - email - more...

Analyst 2, Forecasting Analysis

Comcast 3,411 reviews - Plymouth, MI 48170 - +3 locations
Responsible for preparing accurate and timely forecasts in a high volume contact center. Analyzes the Customer Service Center's efficiency andcustomer service...
20 hours ago - save job - block - email - more...

Analyst, ASG

Gate Gourmet 289 reviews - Reston, VA
Interface with several internal groups, including the buyers and SAP coordinators across multiple kitchens, members of the Business Process Improvement team,...
5 days ago - save job - block - email - more...

Workforce Management Analyst

Academy Sports + Outdoors 779 reviews - Houston, TX
and reviews volume pattern for various business units. Updates long and short range forecasts based. on historical data to compare with original forecasts....
Academy Sports + Outdoors - 5 days ago - save job - block - email - more...

Sr. Analyst, Short Range Forecasting Analysis - Chelmsford,...

Comcast 3,411 reviews - Chelmsford, MA 01824
for the forecasts that are used within the workforce management system to generate daily schedules.- Manage and input the critical intraday call volume...
5 days ago - save job - block - email - more...

Workforce Management Analyst

EyeMed Vision Care 2 reviews - Mason, OH 45040
Responsible for real time monitoring of call center KPI metrics both internally and at our outsource call center....
6 days ago - save job - block - email - more...

Call Center Operations Analyst

Dell 1,307 reviews - Oklahoma City, OK - +1 location
As the Call Center Operations Analyst, you will analyze contact center trends, including call volume, call patterns, staff productivity, attrition rates, and...
6 days ago - save job - block - email - more...
Forecasting Analyst
USAA 335 reviews - Phoenix, AZ
Analyzes contact center trends, including call volumes and call patterns, to forecast workload needed to... Experience within a complex call center environment...
Sponsored by USAA - 8 days ago
Sr Call Forecasting Analyst
Navient 2 reviews - Newark, DE
call forecasts.This position will quantify the call... Reporting Analyst will be expected to present to all levels of management the expected call volume, staff...
Sponsored by Navient - 7 days ago
Analyst, Resource Planning
T-Mobile 2,149 reviews - Bellevue, WA
real time impacts to call volume and staffing levels... Care, and Financial Care call volume. Responsibilities Ensure that national call center resources are...
Sponsored by T-Mobile - 12 days ago

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2,149 reviews
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