Call Volume Analyst jobs

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Strategic Project Analyst / Jr. Chief of Staff
Mansfield Oil Company - Gainesville, GA
The Strategic Project Analyst / Jr. Leverages email, in-person meetings, telephone calls, and social media channels to ensure delivery method is both timely and...
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Systems Analyst-MAPS
Mount Auburn Hospital 50 reviews - Watertown, MA
Responds to system support calls for assistance pertaining to the GE Centricity/IDX system software from practice sites as well as other business partners...
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Workforce Management Analyst
CareCentrix - Tampa, FL
Minimum 3 years progressive experience in a Call Center Operations and/or production environment doing analytics, workforce management, staffing, scheduling and...
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Call Center Workforce Analyst

Faneuil, Inc. - Hampton, VA 23669 (Downtown area)  +1 location
Use workforce management software, call volume history, and overflow data to determine staffing levels and optimal shifts, work window to handle workload...

Support Center Analyst

NuAxis Innovations - Reston, VA  +1 location
HDI Analyst Certification (e.g. Experience in a high volume enterprise level call center, help desk, or service desk operation:....
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Call Center Scheduling Analyst

International Cruise & Excursions, Inc. 35 reviews - Scottsdale, AZ
Forecasting of call volume, handle time, headcount, attrition, PTO, sick trends, and other planning assumptions....

MANAGEMENT ANALYSTS

PeopleFirst Florida HR - Hillsborough County, FL
$43,774 - $51,198 a year
If you need assistance, call 1-877-562-7287 (TTY applicants call 1-866-221-0268), and a People First customer service specialist will assist you....

Telecom Auditor / Analyst - Downtown Jacksonville 32207

Auditmacs 6 reviews - Jacksonville, FL 32207 (Spring Park area)
$45,000 a year
No phone calls or agencies please. While we thank all applicants for their interest, due to the high volume of resumes that we receive, we are unable to respond...
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Call Center Analyst

Sovereign Staffing Group 2 reviews - Olathe, KS
$12.75 an hour
Analyzes trends within assigned operations, including call volumes, call patterns, staff productivity, and resource allocation....
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Workforce Analyst

Mindbody 6 reviews - San Luis Obispo, CA 93401
Conduct regular meetings with relevant departments regarding forecasts and workload requirements in order to determine new or changing call volume drivers....

Workforce Planning Manager

Alorica 1,880 reviews - Omaha, NE
Previous call center coordination required. Will enable the analysis of data, trends, and will forecasts volumes....

Quality Analyst

Cayan LLC - Boston, MA
Listen to technical support calls as well as customer service calls, and deliver on an agreed volume of samples across various queues in a timely and consistent...
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Brokerage Operations Analyst-Denver

TIAA-CREF 269 reviews - Denver, CO 80221
TIAA-CREF is seeking a Brokerage Operations Analyst for its Charlotte, NC or Denver CO office. 1 + years of brokerage business experience and/or call center...
Call Center Analyst
American Well 6 reviews - Boston, MA
Call Center Analyst. Manage real-time inbound call traffic to help ensure that service levels are met. Utilize call center tools to observe agents actual state...
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