Contact Center Operations Manager jobs

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Customer Engagement Manager
Verizon - 10,836 reviews - Ashburn, VA
Experience with Contact Center platforms. The Operations Engagement Manager will provide dedicated Operations Relationship Management support to the customer...
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Call Center Quality and Training Manager
Contact center (or Call Center, Service Center) management experience, preferred. Six (6) months of working in a contact center (or Call Center, Service Center)...
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Operations Manager - Starkville
Sitel - 3,896 reviews - Starkville, MS
Demonstrated knowledge of contact center operations and customer support. Line management responsibility for Coaches/Team Managers who are responsible for...
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Contact Center Manager

W.W. Grainger - 997 reviews - Houston, TX  +3 locations
Partner with Operations Manager to ensure exceptional service and operational excellence of the regional contact center and remote workforce to make Grainger...

Contact Center Manager Click To Chat

W.W. Grainger - 997 reviews - Janesville, WI
# Partner with Operations Manager to ensure exceptional service and operational excellence of the regional contact center and remote workforce to make Grainger...

Customer Service Manager

Children's Physicians Medical Group - San Diego, CA
CPMG is currently seeking qualified candidates for the position of Customer Service Manager. Management of the inbound call center for members and providers,...
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Customer Experience Center Operations Manager

Scorpion Internet Marketing - Dallas, TX
We are seeking an experienced operations manager to help build a new multi-channel lead qualification and customer experience center team....
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Manager Talent Acquisition COO-Contact Centers

Direct Energy - 306 reviews - Phoenix, AZ
Previous experience managing contact center recruiting is a must. Leverage behavioral analysis and metrics to assist operations with building and maintaining...

Customer Care Manager

Cologix - 2 reviews - Jacksonville, FL
 Knowledge of telecommunications and data center operations. Operations JOINING DATE:. Related to customer service requests, security operations, data center...
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Operations Manager

Fluke - 17 reviews - Everett, WA 98203 (View Ridge-Madison area)
Fluke is currently seeking an experienced Operations Manager to drive operations by managing the staff responsible for all aspects of the manufacturing process...

Manager, Customer Support

NeoNova Network Services - Raleigh-Durham, NC
Call Center Management:. Minimum of 8 years Call Center experience required. Extensive knowledge of Call Center reporting, KPIs and SLAs....
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Director of Customer Care

Shutterstock - New York, NY
Experience with contact center workflow and phone queue management. Contact Center management experience with multi-lingual 100+ teams, located globally....

Director, Customer Care Center

ADT Security Services - 2,232 reviews - West Henrietta, NY
Collaborates with other Monitoring Center and Operations Service Center as well as business leaders within Customer Care....
Manager, Dialer Operations
Navient - 99 reviews - Fishers, IN
Work closely, and in tandem with, Operation (Call Center Senior Managers) as primary customers, with improved net collection results as the product being...
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Operations Manager 1
The Operations Manager 1 in Wells Fargo Dealer Services - Customer Relationship Center is responsible for supervising loan servicing processes and associates....
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