Customer Process Lead jobs in Schenectady, NY

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Parts Service Runner
Leonard Bus Sales - Saratoga Springs, NY
Provide customers with exceptional customer. Customers and new prospective customers. Builds and maintains customer relationships....
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Call Center Technical Supervisor
Verizon - 10,997 reviews - Albany, NY
Lead a team of 15-20 customer service technicians. The Call Center provides customer service to customers for their voice, data, and video services....
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Training and Quality Lead
Davis Vision Incorporated - Latham, NY
Observe call center calls on a weekly basis (between 3-5) for customer service representatives. One to three (3) year’s experience in a customer service...
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Continuous Process Improvement Leader

GE Renewable Energy - 8 reviews - Schenectady, NY
Oversee issue resolution and root cause analysis programs to improve process, remove barriers, and drive timely customer resolutions....

Process and Service Excellence Leader

Momentive Performance Materials Inc. - Waterford, NY
This leader will strive toward delivering exemplary customer service, optimized processes and a positive customer experience along with a high degree of...

NPI Leader – Wind Turbine Tower and Foundation F/M

GE Renewable Energy - 8 reviews - Schenectady, NY
Identify opportunities for process simplification, third party partnership to improve design and shipment cycle time....

Service Center Support PT

FedEx Freight - 11,087 reviews - Schenectady, NY
Provide accurate information and assistance to customers, which includes determining pick-up and/or delivery needs, problem resolution, updating systems to meet...

Client Service Rep (Teller)- 37.5 hours-69 State St Albany,...

Bank of America - 14,108 reviews - Albany, NY 12205
FC CSR I s process transactions accurately and efficiently in a fast-paced environment while simultaneously introducing products and services that meet the...

Customer Service Representative

BidNet - Latham, NY
Customer service system; Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to...
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Concierge Services Team Coordinator

Circles Sodexo Group - Schenectady, NY
Implementation of new operational processes and procedures; Lead team 1:1’s and team meetings. 2+ years of business experience in customer service oriented...

Shift Supervisor

Ryder - 1,502 reviews - Schenectady, NY 12302  +1 location
Conduct customer visits as required by the Customer Care Plan. Responsible for the customer bill back process to include identification, review and approval of...

Vice President of Client Services

Autotask - 3 reviews - Albany, NY
Partner with VP Customer Success to manage at-risk customers. The primary focus will be on leading a scalable organization that enables the company to implement...

Call Center Representative---HIRING FOR MANY POSITIONS

ACCUSTAFF - 66 reviews - Albany, NY 12205
$14.50 an hour
Phone based Customer Service experience. AccuStaff is hiring for 30+ Customer Service/Call Center employees in Albany (bus line accessible)....
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Inbound Call Associate
Sales, client development, account executive, or customer service experience preferred; Additionally, the candidate will have excellent inside sales,...
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Travel Agent
Guide members and customers on travel planning while providing exceptional customer service. Process Membership questions, renewals, changes, updates,....
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