Customer Process Lead jobs in Schenectady, NY

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Lead Generation/Appointment Setting Specialist
Albany based company - Albany, NY 12204
Follow up on leads generated through research activities. Success in a customer service or support position, such as receptionist, would be relevant, especially...
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Training and Quality Lead
Davis Vision Incorporated - Latham, NY 12110
Observe call center calls on a weekly basis (between 3-5) for customer service representatives. One to three (3) year’s experience in a customer service...
Travel Agent
AAA HUDSON VALLEY - 10 reviews - Albany, NY 12209
Guide members and customers on travel planning while providing exceptional customer service. Process Membership questions, renewals, changes, updates,....
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Renewable Energy Digital Commercial Leader

GE Renewable Energy - 8 reviews - Schenectady, NY
Lead pricing strategy across renewable energy digital and develop tools to assist the sale team and drive an efficient commercial process....

Continuous Process Improvement Leader

GE Renewable Energy - 8 reviews - Schenectady, NY
Oversee issue resolution and root cause analysis programs to improve process, remove barriers, and drive timely customer resolutions....

Project Assistant (Stakeholder Help Desk)

State Comptroller, Office of the - Albany, NY
$69,057 - $87,351 a year
Monitor call-volume, abandonment rates and customer satisfaction. Takes lead role in managing help desks by creating and disseminating help desk policies and...

Customer Service Representative

Pearl Carroll & Associates LLC - Latham, NY 12110
 Consult with customers on inbound calls regarding Pearl Carroll insurance products and refer potential leads to the sales team....

Customer Service Representative

Mediagrif - Latham, NY
Customer Service Representative. Thoroughly and efficiently gather customer information, access and fulfill customer needs,....
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Program Manager, Operations Control

MVP Health Care - 34 reviews - Schenectady, NY 12305
Influential verbal communication skills with both external and internal customers. Proactive in identifying areas of improvement and efficiencies in executing...

Technical, Supervisor

BMPC - 11 reviews - Niskayuna, NY 12309
Lead investigations and. Customers, system operators, production supervision,. Implement policies, processes, and procedures that....

Marketing Associate - Albany

Aspen Heights Partners - Albany, NY
Strong customer service skills. Customer Service – Provides “World Class Customer Service” to those that they interact with and serve on a daily basis....

Data Quality Analyst

SI Group - 11 reviews - Schenectady, NY 12309
Once assessed and deemed viable they will lead the implementation of the infrastructure and processes necessary to sustainably gather and manage the data....
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Customer Service - Apparel

Kmart Corporation - 9,749 reviews - Schenectady, NY 12306
Demonstrates “take the customer to the merchandise” policy. Works in conjunction with the Department Lead in maintaining merchandise assortments and pricing...
Investor Relations Specialist
Plug Power Inc. - 17 reviews - Latham, NY 12110
Lead preparation of marketing documents and presentation materials. 1-3 years of IR, marketing or customer service experience....
Data Architect - Strong Growth Potential
The Better People (Sourcing), a Division of New Act - Albany, NY
Leads and coordinates data modeling efforts. Participates in supporting the development and update of enterprise architectural strategies, standards, processes...
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