Customer Service Manager jobs in Cambridge, MA

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Manager of Quality Assurance Customer Service - Call Center
The Corporate Customer Quality Manager will oversee all quality issues impacting our customers as it relates to the Contact Center....
Manager, Technical Operations
Semma Therapeutics, Inc. - Cambridge, MA
Manager, Technical Operations*. The position will be located in Kendall Square, Cambridge, MA. Semma Therapeutics, a biotechnology company focused on developing...
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Call Center Assistant Manager
American Alarm & Communications, Inc - Boston, MA
Assists with the identification and resolution of troublesome accounts. _Since 1971, we have been providing the best possible security technology and customer...
Customer Service Manager
Luggage Forward - Boston, MA 02111
$75,000 a year
Send us your resume and a brief cover letter. Client Loyalty Manager*. Implement best practices for customer support and phone sales teams....
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Customer Service Manager

Boston Sports Club - 552 reviews - Cambridge, MA   +15 locations
The Customer Service Manager role achieves success through embodying our cultural pillars (Genuinely Connected, True Relevance and Constantly Improving)....

Training Manager

Evergage - Somerville, MA
Training Execution | Manage execution of curriculum to be divided by vertical (Retail, Technology, Financial Services and others as developed), by approach...
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ADS Customer Service Manager

Harvard University - 520 reviews - Cambridge, MA
Leads and builds the customer service program for ADS, including developing ongoing customer service training and serving as the ADS customer service subject...

Senior Manager of Customer Service (Virtual)

Wayfair - 286 reviews - Boston, MA 02116 (South End area)
Effectively respond to escalated customer service issues to ensure proper resolution. Wayfair is seeking an experienced Virtual Senior Manager of Customer...

Customer Service Manager

Luggage Forward - Boston, MA 02111 (Central area)
$75,000 a year
Send us your resume and a brief cover letter. Client Loyalty Manager*. Implement best practices for customer support and phone sales teams....
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Customer Success Operations Manager

WordStream - Boston, MA
Our open workspace lends itself to cross-departmental collaboration and industry-shaping innovation. Our new offices, located in the Prudential Mall, are sleek...
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Customer Service - Test Center Manager

Prometric - 334 reviews - Boston, MA 02215 (Fenway-Kenmore area)
Passion for customer service. 2-3 years customer service related experience required. Whether by starting a new career, further developing their skills to...
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Call Center Manager

The Bernett Group - 2 reviews - Boston, MA
Experience in customer service is required. An excellent call center manager must be an organized, reliable and results-driven professional....
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Manager, US People - Wholesale Operations Division

Anheuser-Busch - 516 reviews - Boston, MA
$95,257 - $119,071 a year
Labor relations experience, including contract interpretation, handling grievances and discipline. Acts as a single point of the contact for the employees and...

Customer Service Supervisor

Massachusetts General Hospital(MGH) - 719 reviews - Boston, MA
Under general supervision of the buyer, incumbent coordinates the daily operational activities of merchandise markers for the General Store. Responsible for...
Customer Service Operations Manager (Belmont, MA)
Belmont Telecom, Inc - Belmont, MA 02478
Associate/Bachelor degree or Customer Service background. Manage a small group of customer service representatives....
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Customer Contact Center Assistant Manager
Watertown Savings Bank - 9 reviews - Watertown, MA 02472
Customer Service Center:. Demonstrated excellent customer service skills. Products and services. Not only are excellent service skills needed, so too is the...
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