Director of Contact Center jobs

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Contact Center Operations Manager
Commonwealth Health Insurance Connector Authority - Boston, MA
Work with Director of Member Services to oversee contact center, providing recommendations for service improvements and efficiencies....
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Director, Patient Friendly Billing Office
University of Virginia Physicians Group - Charlottesville, VA
Directs all patient contact related to financial inquiries including call center operations and dispute resolution pathways:....
Director of Concierge Services
Responsible for all information centers throughout the System. Please contact Valerie Fuchcar at or (423) 778-6645....

Director, Customer Support

WhiteHat Security - 2 reviews - Santa Clara, CA
Experience with running a support center that is geographically dispersed. Analyze trends and manage the internal/external escalation and customer contacts....

Director, Customer Service

Fiserv, Inc. - 806 reviews - Hickory, NC
The Director will lead and direct all day to day operations functions within the contact center to ensure effective quality service delivery to customers and...

Director of Operations, Member Services

Carenet Healthcare Services - 74 reviews - San Antonio, TX 78230 (Vance Jackson area)
Director, Member Services. This position oversees the operations of our outbound and inbound healthcare contact center....

Director, Customer Operations

Fiserv, Inc. - 806 reviews - Amherst, NY
Support Contact & Servicing Center revenue and expense targets and manage department to a 30%+ operating margin....

Director, SMB Customer Retention Marketing

Cox Communications - 1,223 reviews - Atlanta, GA
The position works in partnership with key corporate boundary partners as well as Cox Business center and field-based leaders....

Director, Customer Experience

ASSURANT - 1,102 reviews - Atlanta, GA 30339
Serve as the primary point of contact for the cross-functional team; This role will be instrumental in helping define and build a world-class customer and...

Director, Global Customer Engagement

SUBWAY - 15,306 reviews - Milford, CT
12-15 years of proven strategic customer-facing and contact center operations management experience. Thorough understanding of contact center technologies, such...

Director, Customer Service

Highmark Health - Pittsburgh, PA
The Director of Customer Service is responsible for leading contact center operations for commercial group, individual and business partner functions....

Director of Contact Center Telephony

Accretive Health - 136 reviews - Southfield, MI 48076
We’re looking for a self-motivated Director of Contact Center Telephony to join our team. The Director of Contact Center Telephony is responsible for performing...

Director, Customer Service Offices

Pacific Gas & Electric - 259 reviews - Sacramento, CA
The Director, Customer Service Offices reports to the Senior Director of the contact centers. The Director, Customer Service....
Workforce Director
STARTEK - 976 reviews - Denver, CO
Solid communication skills to effectively deal with various levels of management, staff and/or outside contacts....
Operations Director
American Meadows - Shelburne, VT
This new role would oversee our existing Product Managers, Purchasing/Fulfillment, and Customer Contact Center, while serving as one of three members of our...
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