Escalation Manager jobs

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Cloud Onboarding Manager
Ellucian. - 91 reviews - Maitland, FL 32751
Coordinate with Cloud Delivery Lead and act as the escalation point for all delivery issues specific to Cloud Services. The....
Technical Program Manager
Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints....
Systems Engineer Manager - IaaS: Virtualization, Storage and...
Receives and prioritizes escalations and incoming requests from product teams and stakeholders. The Systems Engineer Manager is responsible for attracting,...

Manager, Customer Success, Ashburn, VA or San Jose, CA

Equinix - 93 reviews - Ashburn, VA 20147
Address customer escalations. Serve as team escalation point, answer team questions & resolve team issues. Manager, Customer Success, Ashburn, VA or San Jose,...

Technical Account Manager II

inContact - 27 reviews - Salt Lake City, UT
Assist the team by taking ownership of escalations in your area of expertise, exemplifying the effective handling of difficult situations....

Sr. Technical Account Manager

Amazon Web Services, Inc. - 16,517 reviews - Herndon, VA
Troubleshoot technical issues and drive issue escalation with AWS Service teams. As an increasing number of large enterprises move their critical systems to the...

Technical Account Manager

Visa - 433 reviews - Bellevue, WA  +2 locations
Manage merchant escalations until the issues have been resolved. Technical Account Managers (TAM) are the main technical liaisons for CyberSource’s Premier...

Technical Support (Tier 2) Escalations Manager

Hill-Rom - 233 reviews - Cary, NC
Technical Support (Tier 2) Escalations Manager. Serve as Tier 2 technical escalations manager. Hill-Rom is a $2.7B leading worldwide manufacturer and provider...

Technical Support Manager

TrueMotion - Boston, MA
In this role, you will focus primarily on handling inbound customer support inquiries / escalations that range from simple playbook best practices to digging...
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Technical Account Manager

Symphony - 12 reviews - New York, NY 10017 (Midtown area)
Responsible for escalation to Symphony management to ensure timely resolution of service outages. Symphony is seeking a talented Technical Account Manager to...
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TECHNICAL MANAGER, MULTIPLATFORM SUPPORT & OPERATIONS

Viacom - 261 reviews - New York, NY
Follow notification and escalation procedures. Maintain Application ownership documentation and escalation list through routine recurring reviews....

Technical Account Manager

Microsoft - 3,300 reviews - New York, NY  +1 location
The TAM is responsible for excellent delivery of services across the entire support lifecycle, including Service Delivery Planning, Service Delivery Management,...

Manager, Customer Success

Workfront - 9 reviews - Lehi, UT
Serve as escalation point for customer issues ensuring issues are resolved quickly by leveraging resources across the company. Manager, Customer Success....
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Escalation Representative
Road America - 113 reviews - Miami, FL 33126
On ALL Help Dispatch Escalation calls. Track all Help Dispatch / Escalation calls onto a Tracking Sheet on Excel. Job Description Summary....
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IT PMO Manager
International Dehydrated Foods, Inc. - Springfield, MO 65809
Act as first line of escalation for project performance issues. Anticipates bottlenecks, provides escalation management, presents options when constraints arise...

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