Escalation Support jobs

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Technical Support Advisor ($1,000 Sign-On Bonus!)
TDS Telecom - 131 reviews - Pequot Lakes, MN
$14.70 an hour
The Tech Support Advisor position is a shift position that provides 7/24/365 support of TDS customers. Customer complaint handling, problem identification,...
IT Support Agent
The IT Support Analyst provides high-quality customer service to the client, responding to requests and issues accurately and promptly....
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IT Support/Help Desk Technician - Entry Level
Sila - 7 reviews - King of Prussia, PA
$16 - $18 an hour
Acting as the first point of contact to respond to internal customers telephone inquiries, e-mails, web tickets and voicemails concerning typical Level 1 IT...
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Technical Support Engineer
Telular Corporation- SkyBitz - Herndon, VA
Seek escalation at appropriately defined times. Technical Support Engineer reports to the Director of Customer Care and is responsible for providing technical...
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Tier 2 Service Desk Tech - Suitland-Silver Hill, MD
Support End Users with technical needs as-needed. Problem resolution by giving in-person, hands-on support and training to end users....

IT Help Desk Support I

Pawtucket Credit Union - 10 reviews - Pawtucket, RI 02861
$16.83 - $26.92 an hour
After hours support. IT Help Desk Support I. Mobile device provisioning and support. Familiar with helpdesk ticketing systems and escalation process....
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IT Generalist II - Build & Deployment Engineer

Freddie Mac - 487 reviews - McLean, VA 22102
Provide on-call deployment support on a rotation basis. Support internal and external audits and address risks in a timely manner....


System Logistics - 5 reviews - Grand Rapids, MI 49505 (Creston area)
Creates and managed an escalation procedures to Ensure SLC standards for service levels are maintained. Ensures the client Receives a superior technical support...

Technical Support Specialist

Telular Corporation - 8 reviews - Herndon, VA
Seek escalation at appropriately defined times. Technical Support Specialist reports to the Director of Customer Care and is responsible for providing technical...

IT Support Technician I/II

The State Bar of California - 21 reviews - San Francisco, CA 94105 (Financial District area)
$56,268 - $75,024 a year
IT SUPPORT TECHNICIAN I/II*. The IT Support Technician provides helpdesk support to all levels of the organization....
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Technical Support Analyst II

City of Colorado Springs, CO - 6 reviews - Colorado Springs, CO
$3,790 - $5,309 a month
Technical Support Analyst II. Provide on-site, desk-side customer support. Mobile device support (iOS & Android);...

Support Engineer III - 22,603 reviews - Ashburn, VA
Collaborate with level-3 escalation resolvers. Handle and troubleshoot support incidents within SLA’s. Participate in on-call rotation and provide after-hours...

Technical Support Representative I

WatchGuard Technologies - 18 reviews - Seattle, WA 98104 (First Hill area)
Technical Support Representative I. A Technical Support Representative I (TSRI) will provide first level support to WatchGuard’s customers....
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Associate Software Support Technician

ResMed - 75 reviews - San Diego, CA 92123
Associate Software Support Technician. Minimum of 1 year of experience in Technical Support Operations managing cases, email, and chat support....
Workplace Support Analyst II
RL Canning - 15 reviews - Minneapolis, MN
Supports internal policies and procedures. Maintains and supports enterprise resources, including:. Acts as both a primary support point and as an escalation...
Remote Support Engineer Level III
Softrim, LLC - Estero, FL 33928
Take lead on Remote Support projects with attention to deadlines. Work one-on-one with Remote Support and Field Engineers to troubleshoot escalated server and...
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