Escalation Support jobs in Akron, OH

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Primary Operator Level 3
Swagelok - 119 reviews - Solon, OH
Communicate through appropriate escalation channels when required. Supports organizational changes positively through actions and words....
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Network PC Specialist III
Acts as backup support to provide basic user support for the Clinical Software. Supports internal and/or external networks....
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Senior Systems / Cloud Engineer
Veritix / Outbox AXS - Cleveland, OH
Tier-II/III support and escalation of a highly-available Production environment; Provide tier-II/III support and escalation of a 24x7x365 Production environment...
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Internet Technical Support

Windstream Communications - 513 reviews - Twinsburg, OH
Handle complex escalations from Tier I and other departments. The Spec I handles escalations from Tier I personnel, technicians and direct end-user customers,...

Internet Technical Support

Windstream - 513 reviews - Twinsburg, OH 44087
Handle complex escalations from Tier I and other departments. The Spec I handles escalations from Tier I personnel, technicians and direct end-user customers,...

Customer Solutions Engineer

First Communications - 17 reviews - Akron, OH 44333
Provide Operation Support on & off hours, build and/or upgrade support as needed. Responsible for configuration, and support of Hosted Cloud IP PBX....

Customer Service Admin Support A2

Oracle - 886 reviews - Solon, OH 44139
Product compatibility and configuration, license reconciliation, support entitlements and validation, invoice and shipping inquiries, electronic support...

Smarthands

GlobalXperts - Massillon, OH
$30 - $60 an hour
Provide pre & post installation support. Assist and support our desk based network teams on IP and IT issues....

Customer Support Representative

Employ Temps Staffing Services - Cuyahoga Falls, OH 44221
Bring reoccurring product issues or support issues to the group with solution ideas. This position will work closely with engineering to gain product knowledge...
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Billing and Project Coordinator

Securitas Electronic Security - Green, OH
Facilitate appropriate escalation for issues including escalation to vendor or generating service orders for Securitas technicians for resolution\*....
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Tier 3 Technical Support Rep 1

Time Warner Cable - 3,319 reviews - North Canton, OH 44720
Technical Support Rep I escalates issues to next level of support as according to the escalation matrix. Support field personnel as needed....

Network Analyst III-NOC

Windstream Communications - 513 reviews - Hudson, OH
Accept escalations as provided by Manager. Follow prescribed escalation policies internal and external to ensure customer services are successfully provisioned...

Retails Software Support Analyst

Oracle - 886 reviews - Solon, OH 44139
Resolution or escalation to the Help Desk 2nd Level Software Support,. Support and solutions to the Oracle Support Services customer base while....

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