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Escalation Support jobs in Albany, NY

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Telecom Network Engineer
FirstLight Fiber - Albany, NY
Act as an escalation contact during large outages, performing root cause failure analysis. Identify and recommend hardware and support solutions based on...
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Material Coordinator
Perform specified duties with limited support or assistance. Initiate escalations as needed for parts that have no global stock....
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Porter Wanted for Apartment Community in Guilderland
Burns Management - Guilderland, NY
$12 an hour
Demonstrate an ability to support and contribute to community team. Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the...
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IT Support Assistant

New York Business Development Corporation - 6 reviews - Albany, NY 12207
Contact with 3rd party support resources for ticket escalation and resolution tracking. NYBDC seeks to hire an IT Support Assistant to provide technical and...
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Customer Support Engineer

KLA-Tencor - 63 reviews - Malta, NY
Assist Tech Support on all onsite system escalations. Provide first level Applications support. Customer support experience on semiconductor capital equipment....

Desktop Support Technician II GSA

Kemtah - 18 reviews - Albany, NY
Support will require in-depth knowledge of PC hardware, desktop operating systems options and settings, network printer/scanner/fax support, PDA Support, VPN...
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Fulfillment Coordinator

RedShift - Albany, NY
Be available for all escalations and questions as a dedicated technical support resource. Provide onboarding, training, and support for technicians and...
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Analyst, Service Desk

MVP Health Care - 34 reviews - Schenectady, NY 12305
Performs basic desktop PC support mainly via telephone. Develops knowledgebase articles to support team’s incident management process....

Project Coordinator - 00438

Health, Department of - Rensselaer, NY
$98,605 - $124,437 a year
Develop protocols to support industry and MITA standards. Be a subject matter advisor and serve as the point of escalation, to meet schedules and resolve...

Field Services Design and Fulfillment Coordinator

nfrastructure - 8 reviews - Clifton Park, NY
Be available for all escalations and questions as a dedicated technical support resource. Provide onboarding, training, and support for technicians and...
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Duty Manager

ISSI - Albany, NY
Assembling a Major Incident Team consisting of technical support people (other levels of support, across Business Units/competencies as required), management...
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Desktop Support Technician II GSA

The Kemtah Group Inc - Albany, NY
Support will require in-depth knowledge of PC hardware, desktop operating systems options and settings, network printer/scanner/fax support, PDA Support, VPN...

Customer Project Manager

FirstLight - Albany, NY
Completes special projects and other duties as assigned to support the business. Acts as the first escalation contact for orders that do not go as planned....
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Sr. Cisco Network Engineer
iSymmetry - 2 reviews - Latham, NY
Serve as primary escalation point for technical support of data, voice, video and wireless networks for internal and/or external customers;...
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