Escalation Support jobs in Austin, TX

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Customer Service Representative, start Oct 10
Determine customer needs through effective questioning and evaluate need for call escalation. Our inbound customer service team provides information / support...
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IT Support Technician- Entry Level
Allied Stone, Inc. - Liberty Hill, TX
Support for multi-site connectivity. Experience with incident troubleshooting and escalation. Aids in network maintenance, support and testing....
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Regional Channel Account Manager
SolarWinds - 27 reviews - Austin, TX
+ Provide RFP support for technical response and BOM creation. + Act as a liaison and escalation point between partner sales teams and SolarWinds sales teams....
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Datacenter Server Support Technician

Hostway - Austin, TX
$42,000 - $46,000 a year
Possess the ability to comprehend and execute company-wide interdepartmental escalation procedures. The Datacenter Server Support Technician will include a wide...
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Customer Experience - Support Program Manager

Dropbox - 5 reviews - Austin, TX
The Support Program manager/specialist is the owner of end-to-end support experience for key segments within our customer base....

IT Support Specialist

Alamo Drafthouse Cinemas - 7 reviews - Austin, TX
$45,000 - $55,000 a year
Must be available for escalations during call support rotation:. You'll be responsible for all internal customer support issues....
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Help Desk-Customer Service Technician

EmeSec Incorporated - Austin, TX 73301 (St Edwards area)
Provides first level support for resolution of customers’ incidents. .5-1 years Personal Computer experience including customer support or Help Desk....

Technical Support Specialist

Blancco Technology Group - Austin, TX
Blancco Technology Group is looking for a bright Technical Support Specialist to provide enterprise level technical software/hardware support to our customers...
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Software Support Representative Tier I

e-MDs - 20 reviews - Austin, TX 78757 (Crestview area)
Experience providing technical hands-on support in a professional hardware or software environment. A Tier I Software Support Representative’s goal is to assist...

Client Relationship Specialist

Macmillan Learning - 2 reviews - Austin, TX
Minimum three years of experience working in a customer support, training/education, and/or sales support role or other relevant experience....

Professional Services Systems Engineer

GPX Enterprises - Austin, TX
ServiceDesk Escalation and Incident Based Overflow. Serve astechnical escalation point for the Service Desk....

Operations Support Specialist II

Navient - 107 reviews - Austin, TX
Provide guidance, direction, and support to other members of the team and manage escalations along with Supervisor....

Help Desk-Application Administration Technician

EmeSec Incorporated - Austin, TX 73301 (St Edwards area)
Provides first level support for resolution of customers’ incidents. 2-3 years Personal Computer experience including customer support or Help Desk desired....
Associate Consultant – Level 1
Sigma Information Group - Austin, TX
As directed, take ownership for resolving Tier 1 support requests, including; Capable of basic problem identification/escalation and providing basic technical...
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Lead Network Security Analyst
CSI Web - Austin, TX
NOC, support center, or help desk experience. Assume top-level escalation engineer role for all cases to ensure they are successfully resolved in a timely...
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