Escalation Support jobs in Charlotte, NC

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System Analyst
Corporate Information Technologies - Charlotte, NC 28205
This role is also an escalation point for desktop support as well as primary for the support of server, and software systems....
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Technical Support
Helpdesk America LLC - Charlotte, NC 28213
$15 an hour
Helpdesk America's Client Support Services is looking for best-in-class client-side support personnel to support the expansion of our Global Helpdesk....
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SWIFT Engineer - Apps Systems Engineer 5
Wells Fargo - 18,100 reviews - Charlotte, NC
As an escalation point for application support and troubleshooting, provides guidance and direction to less experienced staff in resolution of escalated issues...

Support Engineer

Microsoft - 3,284 reviews - Charlotte, NC 28273 (Olde Whitehall area)
Prior product/customer support experience a plus. Be available to take ownership of new cases and escalations via telephone and email and provide support to...

Desktop Support Technician

Metro Systems Inc. - Charlotte, NC
$35,000 a year
Create documentation for standard support and escalation procedures. Understand customer support protocols. MSI is seeking a Desktop Support Tech to support our...
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End User Computing Analyst - Technology Operations

Vanguard - 522 reviews - Charlotte, NC
Facilitates escalation of any ticket that requires next level support. Provides second level technical phone support for transferred calls from the Global Tech...

IT Desktop Engineer

Extended Stay America - 1,068 reviews - Charlotte, NC
Other responsibilities may be assigned as necessary to support the business environment. As the Support Desktop Engineer, you will work closely with peers in...

Systems Support Analyst

Apex - Charlotte, NC
Level 3 support • Issue escalation and follow up with vendor SupportSupport with information from the platform / tools, relationship with other tools....
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Tech Support Rep

LPL Financial - 243 reviews - Fort Mill, SC
The main goal of a Technical Support Rep is to provide world class technical support and training to LPL Financial Advisors and their staff for authorized LPL...

Client Support Specialist

MapAnything - Charlotte, NC
Our Client Support Specialists provide enterprise-level technical support to our business clients via phone, web, email, and other support channels as required....
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Technical Support Analyst

Compumedics - Charlotte, NC 28269 (Rockwell Park-Hemphill Heights area)
To join our Support Team in *Charlotte NC*. Compumedics USA is currently searching for a *Technical Support Analyst*....
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Senior IT Support Administrator

Shutterfly - 272 reviews - Fort Mill, SC 29708
Support 3rd party applications. The Senior IT Support Administrator role is to provide a point of contact for users to receive support within the organization’s...

IVR Support Analyst

Bank of America - 17,679 reviews - Charlotte, NC 28255 (Wilmore area)
Looking for a Telephony Call Routing / IVR Support Analyst for a production support role. This role will function as a Telephony Call Routing / IVR Support...
Enterprise Technical Support Specialist
Spectrum - 7,500 reviews - Charlotte, NC 28203
The Enterprise Technical Support team provides 24X7 front line support. Handle client escalations, providing clients with timely updates and analyzing root...
Systems Support Analyst - Informatica Administration
Wells Fargo - 18,100 reviews - Charlotte, NC
Across over one hundred servers, leveraging a “follow the sun” 24x7 support model, from initial build-out/configuration to Production support and...

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