Escalation Support jobs in Jacksonville, FL

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End User Support Technician
Veritude - 50 reviews - Jacksonville, FL
End User Support Technician. Adherence to reporting and escalation procedures. This position will provide end-user technology move support for computers,...
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Help Desk Technician
Support Microsoft Windows desktop technologies. Communicate the need for escalation promptly. Support Microsoft Windows desktop and server technologies....
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Junior Support Engineer
CGI - 724 reviews - Jacksonville, FL
Understand thoroughly the end to end process and escalation procedures, become fully conversant with all support tools that will be used to provide effective...
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System Support Analyst

Indus Software Solutions Inc. - Jacksonville, FL
System Support Analyst. Serve as a Subject Matter Expert and escalation point for the resolution of unresolved problems, complaints and complex service requests...
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Production Support Analyst II

Black Knight Financial Services - 168 reviews - Jacksonville, FL 32202 (Downtown area)
Typically supports production environments but may support only non-production environments. May coach more junior production/operations support staff....

Application Support, Level II

Macquarie Group Limited - 17 reviews - Jacksonville, FL
Ensuring support documentation is accurate and maintained. Prior exposure to delivering enterprise level business wide support services....

Technical Support Representative

Sutherland Global Services - Jacksonville, FL
Direct client contact technical support experience. Interact with client departments (test desk, field service, dispatch) regarding escalations....
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Desktop Support / Help Desk Tier II

SecureSI - Jacksonville, FL 32256
Desktop Support / Help Desk Tier:. The primary responsibility of the Desktop Support / Help Desk Tier II is to provide technical support to our clients that...
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Junior Support Engineer

CGI - 724 reviews - Jacksonville, FL
Understand thoroughly the end to end process and escalation procedures, become fully conversant with all support tools that will be used to provide effective...

Level 2 Tech Support - Financial Services

Orion - 79 reviews - Jacksonville, FL
$50,000 - $65,000 a year
Ensuring support documentation is accurate and maintained. Prior exposure to delivering enterprise level business wide support services....
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Field Service Technician

HP - 6,749 reviews - Jacksonville, FL
Escalation direction for. Or service delivery support for local accounts on standard systems. Ability to build and maintain ongoing relationships with customers...

LMS Technology Specialist

Availity - 11 reviews - Jacksonville, FL 32256
Serve as subject matter expert for the LMS and provide ongoing user support including research, resolution, and escalation of LMS issues....

Desktop Support Technician II

Black Knight Financial Services - 168 reviews - Jacksonville, FL 32202 (Downtown area)
Ability to determine escalation practices. Escalates to tier 3 support when necessary. Provides maintenance and support for simple to moderately complex client...
Sr. Support Specialists - Level 2
CGI - 724 reviews - Jacksonville, FL
ยง Understand thoroughly the end to end application support process and escalation procedures, become fully conversant with all support tools that will be used...
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IS Systems Administrator
Alluvion Staffing - 11 reviews - Jacksonville, FL
$60,000 a year
The System Administrator is the escalation point and provides advanced support for Desktop and Infrastructure systems....
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