Escalation Support jobs in Jacksonville, FL

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Tier I Technical Support
Convergys - 11,177 reviews - Jacksonville, FL 32244
Follow appropriate escalation path to resolve technical issues; The Technical Support Associate I responds to basic and routine inquiries of a technical nature...
Windows System Administrator
iVenture Solutions, Inc. - 2 reviews - Jacksonville, FL 32256
30% Windows server support, 50% escalated desktop/app support, 10% network support, 5% training and 5% admin/meetings....
Customer Service Representative - Tech Support
Kelly Services - 8,943 reviews - Jacksonville, FL 32256
Responsibilities of the Customer Service Representative - Tech Support. When appropriate, follow established escalation procedures to expedite prompt resolution...

Frontline Technical Support Specialist

Daimler - 761 reviews - Jacksonville, FL
Frontline Technical Support Specialist. Manage first level technical support (previously performed by FTS role) case handling, process monitoring, and other...

End User Support (EUS)

Y-Tech LLC - Jacksonville, FL
The vendor shall provide software support:. Provide technical support, software installation and configuration....

Military Customer Assistance Specialist

Bank of America - 17,682 reviews - Jacksonville, FL 32256
Will handle complex accounting related to the servicing of SCRA customers and escalations. The Military Customer Assistance Specialist supports the servicing of...

Production Support Analyst

Deutsche Bank - 1,637 reviews - Jacksonville, FL
Understand support process (as per ITIL) and escalation procedures, become fully conversant with all support tools that will be used to provide effective...

Technical Operations Analyst

Everbank - 224 reviews - Jacksonville, FL
The Technical Operations Analyst supports the other Business Operations Support & Services groups, including Home Lending Support, Automation Team,...

Client Services Consultant

FIS - 1,071 reviews - Jacksonville, FL
Provides support in research and resolution of problems and inquiries. Works closely with product management to help identify customer requirements and support...

Lead IT Support Specialist

One Call Care Management - 168 reviews - Jacksonville, FL
Lead IT Support Specialist. Support to level I and level II and III support and be an intermediary with Infrastructure teams....

IT SERVICE DESK TECHNICIAN II

IT Advisors, LLC - Jacksonville, FL 32204 (Mixon Town area)
$52,000 a year
Serves as a point of escalation, mentor, and example to junior technicians, assuming end-to-end ownership of escalated incidents....

Tier I Technical Support

Convergys - 11,177 reviews - Jacksonville, FL 32244 (Oak Hill area)
Follow appropriate escalation path to resolve technical issues; The Technical Support Associate I responds to basic and routine inquiries of a technical nature...

Customer Support Representative I

InComm - 152 reviews - Jacksonville, FL 32256
Follow escalation events procedures in accordance with Financial Services Customer Service Manual. Leveraging deep integrations into retailers’ point-of-sale...
Help Desk Technician
iVenture Solutions, Inc. - 2 reviews - Jacksonville, FL 32256
Support Microsoft Windows desktop technologies. Communicate the need for escalation promptly. Support Microsoft Windows desktop and server technologies....
Temporary Full-Time Mid Level Information Assurance Analyst
IA Security Support:. IA vulnerability management support:. Must provide mature and detailed direct technical support of DoD information systems....
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