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Escalation Support jobs in Louisville, KY

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Leave Specialist
ADP - 1,560 reviews - Louisville, KY
In your efforts to achieve, learn and grow, we support you all the way. Problem solving issues and escalations, identifying gaps in processes, and assist with...
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SOC Manager
CompuCom - 815 reviews - Louisville, KY
Engage with vendor technical support as needed. The team is responsible for 24X7 telephone and remote support, specialized support for security compliance users...
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Network Administrator
Apex Systems Inc - 300 reviews - Louisville, KY
Provide support to the engineering team as needed. First level troubleshooting and support for all network issues internal and external, including...
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IT Service Desk Agent/Technician

CompuCom - 815 reviews - Louisville, KY 40223
Supports and maintains effective relationships with users. Provide timely resolution of problems or escalation on behalf of the customer and ensure their...

Tier 3 Technical Support Rep

Time Warner Cable - 3,443 reviews - Louisville, KY
Technical Support Rep I escalates issues to next level of support as according to the escalation matrix. Support field personnel as needed....

Technology Leader

Humana - 1,905 reviews - Louisville, KY
Accumulate and provide periodic status, communication, and appropriate escalation. Bachelor’s degree in Computer Science, Information Technology or related...

Client Support Team Lead

ZirMed - 5 reviews - Louisville, KY 40202 (Central Business District area)
Manager- Client Support . Articulate overall health of client from Support perspective. Have knowledge to understand and support all products offered by ZirMed....

Commercial NOC Tech II - KY

Charter Communications - 1,264 reviews - Louisville, KY
Supports coaxial and optical network installation process. Provides escalation and status notification throughout the enterprise on service-impacting events....

Community Support Specialist

Seven Counties Services - 30 reviews - Louisville, KY
Formal documentation by supervisor of ability to function independently as direct support professional and of proficiency in providing direct support services....

Help Desk Support Specialist

Modis - 108 reviews - Louisville, KY 40202 (Central Business District area)
Desk Support role will support approximately 15,000 internal employees across North America. HELP DESK SUPPORT DUTIES WILL INCLUDE (but not limited to):....

Technology Services Leader

Humana - 1,905 reviews - Louisville, KY
Provide a single point of contact, liaison, and escalation for service-related matters. Acts as “Client Support Champion” providing 24 x 7 coverage of critical...

Revenue Systems HelpDesk Analyst

ResCare - 2,060 reviews - Louisville, KY 40223
HelpDesk Analyst Tier 1 will ensure proper documentation and escalation procedures are followed and/or escalated to Tier 2 support personnel....

Community Support Professional

Seven Counties Services - 30 reviews - Louisville, KY
Provides formal training to Community Support Providers and Community Support Specialists and/or serves as mentor or shift leader....
IT Technician - Tier 3
Act as an escalation point for advanced technical problems. Work with various vendors to provide support for hundreds of applications in many different types of...
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Customer Care Rep III
STARTEK - 942 reviews - Jeffersonville, IN
The individual that fills this role will be responsible for SME support, escalation support, agent development and social media support....
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