Escalation Support jobs in Providence, RI

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Analysis and Reporting Senior Analyst
CITIZENS BANK - 1,531 reviews - Riverside, RI 02915
Deliver management information to support the strategic plan and objectives for enhancing operational customer experience....
Customer Relations Assistant
Swarovski Optik North America, Ltd. - Cranston, RI 02920
$27,000 - $31,200 a year
Addresses customer concerns effectively and understands/follows the escalation process. Follow established procedures for corporate identity in the support of...
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ATM Channel Analyst
CITIZENS BANK - 1,531 reviews - Cranston, RI 02910
Proven ability to support and influence cross-functional teams. Represent and support business line owners or business partner interests on project execution,...

Technical Support Representative

CVS Health - 16,851 reviews - Smithfield, RI
This Technical Support Representative requires a thorough knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues...

IT Support Help Desk Tier III Technician

Freedom Technology Solutions, Inc. - Johnston, RI 02919
The Help Desk Tier III Technician is responsible for facilitating with help desk escalations including hardware, software, and network support....
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Customer Service Assistant Manager

Swarovski Optik North America, Ltd. - Cranston, RI 02920
$50,000 - $58,000 a year
Provide support for repair call escalations. Ensures all daily operations within the customer service and sales administration department are complete by...
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Desktop Support System Administrator

Johnson & Wales University - 291 reviews - Providence, RI
Provides client assistance for technical support regarding desktop hardware, software, and peripheral issues and requests, and addressing escalations, as needed...

Technical Support Representative

Apex - Smithfield, RI 02917
$13 an hour
Document problems accurately and succinctly in the appropriate support tools provided. This position requires a thorough knowledge of problem escalation and...
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Analyst, IT Security - SecureWorks

Dell - 5,743 reviews - Providence, RI
Handle escalations from first level technicians and provide basic mentoring to newer employees. Support activating new client accounts through the provisioning...

Application Operations Engineer

General Electric - 2,444 reviews - Providence, RI 02902 (Downtown area)
Follows established set of organizational escalation procedures. Work with leads to resolve complex support situations....

Systems Specialist

The Providence Community Health Centers, Inc. - 32 reviews - Providence, RI
The Systems Specialist will also provide assistance to other support engineers within the Helpdesk as an escalation point....

Contact Center Advocate

CITIZENS BANK - 1,531 reviews - Cranston, RI
Provide in-depth support which enables the Team Manager to undertake leadership duties; Thus ensuring a high level of service is delivered within the Contact...

FSCS Care Coordinator

Family Service of Rhode Island - 18 reviews - Providence, RI
Provide mental health support; • As part of attendance team, support teachers and individual families with outreach around attendance and support for overcoming...
Chain Support Specialist
Chain Support Specialist - Commercial Chain Sales. This role will require responding to and resolving complex commercial chain customer issues through incident...
Residential Counselor
Arbor Associates - 19 reviews - East Providence, RI
Provide direct-care services to support residents/participants in their education, supervision, safety and well-being....
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