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Escalation Support jobs in Round Rock, TX

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Desktop Technician
Info Way Solutions LLC - Austin, TX
Receive and prioritize issues and forwards using escalation procedures. Install, repair and conduct preventive maintenance of personal computer by providing...
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Tier 1 Technical Support Agent
Harte Hanks - Austin, TX
Provide customer support through technical competence and effective communication skills. An ability to control a support conversation while matching the...
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System Technician I
Drillinginfo - 10 reviews - Austin, TX
Installs, configures, and supports printers, scanners and miscellaneous peripheral hardware. Responds to Help Desk tickets, telephone calls, e-mail, and...
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Remote Customer Support Associate - Austin, TX

TaskRabbit - 7 reviews - Austin, TX
You will have the support of the Customer Support Manager and an in-house team of Customer Support Specialists across our three offices....
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Application Support Specialist

Q2 Software - Austin, TX
Q2 Software is seeking a n Application Support Specialist to support complex issues, troubleshoot problems within various internal and external customers, and...

Product Support Specialist

HomeAway - 46 reviews - Austin, TX 78704 (South Lamar-South Congress area)
The Product Support Specialist is responsible for providing world class support for HomeAway’s Glad to Have You product line....

Technical Support Specialist

Tableau - 8 reviews - Austin, TX
Contribute to Tableau's Knowledge‐centric support. Central point of contact for customer escalations. Develop, own, and drive action plan for escalations....

Technical Support Representative

Telus International - 119 reviews - Austin, TX
Respond appropriately to customer escalations. The Customer Service (CSR) role will provide excellent customer service and technical support to customers...

L3 Support Engineer

Q2 Software - Austin, TX
Q2 Software is seeking an L3 Support Engineer to support the Q2 platform with both internal and external customers....

Level 3 Network Tech

True North - 31 reviews - Austin, TX
Daily interaction with all help desk technicians and providing support and/or solutions when needed or required....
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Product Support Engineer (Tier 3)

Cylance - Austin, TX
Cylance is seeking a Tier 3 Support Engineer to act as the final escalation point for all high-level support issues for Cylance Products....
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Tier 3 Technical Support

Lifesize - 7 reviews - Austin, TX
Customer Obsession Support. Review support responses for technical accuracy. Create and effectively communicate Tier 1 metrics to support leaders....

Technical Support Rep

Telogis - Austin, TX 78758 (North Austin area)
Operate within the Support procedures, standards and policies. Provide timely feedback and ideas to the Director of Technical Support to strengthen the...
Help Desk Specialist
ARC Government Solutions - Round Rock, TX
Actively monitor and manage Help Desk requests for technical support. Provide telephone support to end-users via the District’s Technology Information Services...
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Network Operations Center (NOC) Technician
Assist in management of the emergency process for support requests requiring escalation. The NOC Team is the heart of our Support Operations division....
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