Escalation Support jobs in Round Rock, TX

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Customer Success Advocate
Lifesize 5 reviews - Austin, TX
You must possess strong customer facing skills and be able to manage complex customer escalations with ease by quickly building trust and report with customers....
Sponsored by LifeSize
Community Manager
Lifesize 5 reviews - Austin, TX
You must possess strong customer facing skills and be able to manage complex customer escalations with ease by quickly building trust and rapport with customers...
Sponsored by LifeSize
NOC Specialist
ARC - Austin, TX
Conduct systems support activities, such as network and server monitoring, troubleshooting, escalation and resolution....
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Sponsored by ARC

Technical Support Specialist

Insys Therapeutics Inc - Round Rock, TX
Provides escalation support for Specialist II, and/or may provide support to Director or Executive Director for specific projects Able to create and maintain...

Apple Online Store UAT Lead

Apple 1,710 reviews - Austin, TX
Develop and maintain testing issue documentation and escalation processes. Validate UAT environments and required data setup are available to support testing....

Helpdesk (Tier 1)

Samsung 1,030 reviews - Austin, TX
Resolve as many user-reported problems as expertise permits using available tools (SOP’s, job aids, tier 2 support, etc) and following procedures and policies...

Vice President, Customer Success

Zyme Solutions 3 reviews - Austin, TX
Strong customer escalation and resolution capabilities. Represent Zyme as executive sponsor on a few key accounts and as a senior point of escalation for...
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Tier 1 PES NOC Engineer

Milestone Technologies, Inc. - Austin, TX
This team will operate to support a 24x7x365 support window utilize appropriate tooling and processes to support and facilitate rapid escalations into to the...

Helpdesk - Tier 1

Samsung SDSA 4 reviews - Austin, TX
Resolve as many user-reported problems as expertise permits using available tools (SOP’s, job aids, tier 2 support, etc) and following procedures and policies...

Operations Support Coordinator

Protect America - Austin, TX 78728
Operation Support Coordinator*. Third Party escalations and resolutions. Assisting with research related to customer escalations....
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Network Security Administrator - all shifts and levels

Rackspace 66 reviews - Austin, TX
Collaborate with fellow administrators and mentors for support and professional development. Implement, configure and/or troubleshoot DNS, trunking, VLAN, port...

Major Incident Analyst Austin, TX

Capgemini 617 reviews - Austin, TX
Service Desk or Support Group experience; Supports consistent communications in scope of the process and services;...

Product Support Specialist

PeopleAdmin 2 reviews - Austin, TX
1-3 years software support and/or customer service experience. Determining the right course of action or escalation path for customer requests/issues....
Web Operations Manager
SolarWinds 16 reviews - Austin, TX
Point of escalation for Web Ops. Provide 24x7 support as needed and on-call availability. Must be able to provide 24x7 support as needed and on-call...
Sponsored by SolarWinds
Help Desk Analyst I
Farmers Insurance Group 1,426 reviews - Austin, TX
Records problem symptoms and information for escalation of the more complex problems to higher level support; Provides basic help desk support for problems and...
Sponsored by Farmers Insurance Group

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Company with Escalation Support jobs
Farmers Insurance is one of the country's largest insurers of vehicles, homes and small businesses.