Escalation Support jobs in San Francisco, CA

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Technical Support Analyst L2
Vera Security, Inc. - Palo Alto, CA
The Vera Support team is looking for a highly motivated Technical Support Analyst Level 2 (L2) to join our Global Technical Support team....
Staff Data Center / Network Engineer
Intuit - 758 reviews - Mountain View, CA 94039
This individual will also provide 3rd level escalation support by analyzing and resolving network hardware and software problems in a timely and accurate...
Application Ops Engineer 2
Intuit - 758 reviews - Mountain View, CA 94039
Configuration of monitoring agents at the software layer, and the development of meaningful alerts and the escalation procedures....

PC Technician

art.com - 47 reviews - Emeryville, CA 94608
Provide the first line of support for support tickets, internal customer calls, emails and instant messages. Working knowledge of remote support applications....

Customer Support Representative, Tier 3

PAX Labs - 3 reviews - San Francisco, CA
We’re looking for a Customer Support Representative to join our reputable team of dedicated support members. Closes 60-100 customer support cases daily....
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Community Support Team Member

Instacart - 145 reviews - San Francisco, CA
Have 3+ years experience in a customer support role for a technical product focused on online support (Zendesk experience a plus)....
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Trust & Safety Community Support Team Member

Instacart - 145 reviews - San Francisco, CA
Escalation resolution through direct support. Instacart's Trust & Safety team works to ensure that all users have fair and safe access as a part of our...
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Technical Support Engineer, Tier 3

Webdam - 3 reviews - San Mateo, CA
You will be an integral member of our Customer Support team, and responsible for solution management of support tickets including, troubleshooting issues and/or...
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Technical Support

BetterWorks - Redwood City, CA
Previous Support Engineering / Developer Support experience also a big plus! Collaborate with multiple support tiers, serving as an escalation point, as well as...

Technical Support Specialist - Molecular Biology

Fluidigm - 4 reviews - South San Francisco, CA
Provide exceptionally competent phone and email support to our customers, distributors and staff. Support you in your ongoing development and contribution both...

NOC Systems Technician - Flex Shift

Location Labs by Avast - Emeryville, CA
Experience with Change Management and escalation methodologies. Proactively monitor and support the stability of Location Labs application stack to ensure 24X7...
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IT Support Technician

See's Candies - 309 reviews - South San Francisco, CA 94080
Monitor and maintain See’s requests for support assistance including coordination with other support personnel, timely updates and escalation as required....

Technical Solutions Engineer

Databricks - San Francisco, CA
Initiate and execute on customer escalations per defined process when so needed. As a Technical Support Engineer you will provide timely and accurate solutions...

Client Support Specialist Level 2

Roostify - San Francisco, CA
Track support needs and work with Product and Engineering to make Roostify support increasingly scalable. Performs diagnosis and escalation for issues needing...

Technical Support Engineer

Leanplum - 3 reviews - San Francisco, CA 94103 (South Of Market area)
We are looking for a Technical Support Engineer extraordinaire who will be on the frontline of Leanplum’s customer care and support....
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Desktop Support Technician

Gymboree - 1,067 reviews - San Francisco, CA 94105 (Financial District area)
AV support, installation, & troubleshooting. The Desktop Support Technician Provides front-line hands. On or remote controlled technical support to end-users....

Customer Support Representative, Tier 3

JUUL Labs - San Francisco, CA
We’re looking for a Customer Support Representative to join our reputable team of dedicated support members. Closes 60-100 customer support cases daily....
Easily apply

Team Lead of Customer Support

TaskRabbit - 15 reviews - San Francisco, CA
Tier 1 support operations. Provide training and support for new/existing members of the team. At least 5 years of leadership experience preferably running...
Easily apply
Operations Technician I – CA
Hosting - 24 reviews - San Francisco, CA
Participate in escalation events, acting as the local point of contact as needed, understand the escalation paths both locally and globally, being familiar with...
IT Support Technician
See's Candies - 309 reviews - South San Francisco, CA 94080
Monitor and maintain See’s requests for support assistance including coordination with other support personnel, timely updates and escalation as required....

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