Help Desk Manager jobs in Bethesda, MD

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AMIS Tier 1 Help Desk Analyst
Familiarity with the Serena Business Manager Integrated Support System (ISS) tool for Help Desk Ticket Logging and various other workflow processes....
IT Specialist
Manage help desk process on day to day basis. Escalate issues to IT Manager as appropriate. Assist IT manager in researching new platforms, IT initiatives to...
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Assistant Fitness Director
Columbia Country Club - Chevy Chase, MD 20815
Group Exercise Instructors, Personal Trainers, Front Desk Staff. Works with the Front Desk Supervisor to ensure operating check lists are performed daily....
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Service Desk Manager

Unisys - 1,412 reviews - Washington, DC 20036 (Downtown area)  +1 location
Match/adjust service desk analyst schedules to peak workloads. Mentor service desk analysts and plan their career growth....

Help Desk Manager R17-327

CollabraLink Technologies - 2 reviews - Washington, DC
CollabraLink is looking for a Help Desk Manager to lead a large Federal Agency. Manage a team of Help Desk Analysts for our large federal client....

Support Desk Manager

Unisys - 1,412 reviews - Washington, DC 20036 (Downtown area)
Ensure that update is provided to the Service Desk every 30 minutes so that customer can be informed of the status....

Help Desk\Desk Side Support Team Lead

CSRA - 152 reviews - Washington, DC
Reports to the Service Desk Manager. Audits and quality checks Help Desk Bulletin Board.; CSRA is looking for a Help Desk \Desk Side Support (DSS) Team Lead....

Help Desk Manager

Agile Defense, Inc. - Arlington, VA
Help Desk Manager. The Help Desk Manager shall be responsible for the unclassified IT Help Desk Operation. The Help Desk Manager is directly responsible for the...

Service Desk Manager/Specialist

ManTech International Corporation - 835 reviews - Bethesda, MD 20817
Currently, ManTech is seeking a motivated, career and customer oriented Information Technology Analyst to perform as an Service Desk Manager/Specialist to...

Service Catalog Manager - GLINDA BPA

Vistronix - 14 reviews - Rockville, MD
Higher ITIL certification levels will be more favorably rated, but is not required Experience working with Help Desk Topic Areas described in this SOW, with a...

Tier 3 Help Desk Manager (Application)

Soft Tech Consulting, Inc. - Alexandria, VA
Soft Tech seeks a seasoned, dynamic, innovative individual to manage and support the Tier 3 Help Desk for one of our longtime clients....

Help Desk Manager

Strategic Resolution Experts (SRE) - Washington, DC
The Help Desk Manager has overall responsibility for help desk operations associated with the identification, prioritization and resolution of reported problems...
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Help Desk Lead

Sapient Government Services (US) - Silver Spring, MD
Help Desk Lead. Help Desk experience for deployed applications that average ~300 tickets. Help Desk status information for weekly status meetings with...
Technical Support Manager
Applied Software Inc. - Burtonsville, MD
Client Support/Technical help desk experience preferred; The manager chosen will be responsible for designing and implementing improved processes and/or...
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Help Desk Analyst
BAE Systems, Inc - Washington, DC 20001
2-5 years or more of experience answering high volume help desk technical calls. If enough resources are not available the manager and EUS manager will be...

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