Help Desk Manager jobs in Boston, MA

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Technology Service Desk Analyst
THE CAMBRIDGE INSTITUTE OF INTERNATIONAL EDUCATION - Waltham, MA
Desired - Help Desk Institute HDA, Microsoft MCDST, Comp. Responsible for completing projects assigned by Technology Services Manager in a timely manner....
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Sponsored by THE CAMBRIDGE INSTITUTE OF INTERNATIONAL EDUCATION - 30+ days ago
Network Operations Center Manager
iCorps Technologies - Boston, MA
Monitor and analyze productivity of help desk staff; Tier I and Tier II Help Desk Support with Tier III abilities....
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Sponsored by iCorps Technologies - 30+ days ago

Manager of Helpdesk and User Services

Harvard University 209 reviews - Boston, MA
Evaluate and develop help desk procedures, processes, and policies. The Harvard T.H.Chan School of Public Health’s Department of Information Technology is...

Senior Manager, Systems Services and Support

Fidelity Investments 1,065 reviews - Boston, MA
Recommend tools & processes to streamline and improve Help Desk processes. Desk often delegates incident resolution to secondary support teams....

IT Operations Lead

Experian 169 reviews - Boston, MA
Help ensure Saa. The Group helps businesses to manage credit risk, preventing fraud, target marketing offers and automate decision making....

Manager of IT

Continuum Managed Services, LLC - Boston, MA
Hands on help desk experience or similar technical skills a plus. The comprehensive platform provides an intelligent remote monitoring and management (RMM)...
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IT Manager

Springboard Education in America, Inc. - Lexington, MA
Day to day help desk support. Springboard Education in America, is looking for the professional skills of an experienced IT Manager....
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Help Desk Manager

Rapid7 9 reviews - Boston, MA
Rapid7’s Information Security team is looking for a rock star Help Desk Manager to lead a global team of IT professionals in delivering consistent, high-levels...

Helpdesk Manager

Worldwide TechServices - Tewksbury, MA
Help Desk Manager. Manage Help desk support tool solutions and providers. The Helpdesk Manager will be responsible for managing the day-to-day operations of the...

IT Team Lead

Brainshark - Waltham, MA 02453
S Operations and has responsibility for one senior and one junior IT help desk engineer. Provide leadership to two existing IT Help Desk Engineers – assist with...

Helpdesk Manager

Randstad Technologies 3,396 reviews - Quincy, MA 02171
Help Desk Management. Technology Help Desk Process Design and operational model. This resource will focus on technical, resource and process improvements to a...

Manager of IT

Continuum 14 reviews - Boston, MA
Hands on help desk experience or similar technical skills a plus. Help architect, define and drive the use and implementation of technology across the company....
Epic Senior Support Desk Specialist
Lahey Health - Burlington, MA
Support Desk Specialist, with attention to process/triage/communication improvements. 7.Proposes and implements Support Desk standards, procedures, and policies...
Sponsored by Lahey Clinic - 30+ days ago
Network Administrator
Nutter McClennen & Fish LLP - Boston, MA
And works closely with the Help Desk on escalated tickets. Working with the Manager, the Administrator is responsible for implementing policies and procedures...
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Sponsored by Nutter McClennen & Fish LLP - 30+ days ago
Manager of IT
Black Diamond Networks 3 reviews - Boston, MA
Hands on help desk experience or similar technical skills a plus. Responsibilities Help architect, define and drive the use and implementation of technology...
Sponsored by Dice - 20 days ago

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