Helpdesk Agent jobs in Washington, DC

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Tier II Technical Helpdesk Support Technician
VARIOUS COMPANIES AND LOCATIONS - 159 reviews - Milford Mill, MD
$17.50 an hour
This is a Tier 1 IT Helpdesk Technician role. These individuals will be responsible for all standard IT helpdesk support duties (including internal and external...
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Sr. Systems Administrator
e&e Technical Consultants, LLC - Greenbelt, MD 20770
Summarye&e is looking for a Sr. Systems Administrator for a position located in Greenbelt, MD.Qualifications• 10+ years of continuous and progressive hands-on...
Backup Engineer
Rockhammer Talent Solutions - Greenbelt, MD 20770
$120,000 - $160,000 a year
Manage, implement and remediate B&R related security compliance & vulnerabilitiesManage, validate daily backups across the hybrid cloud and remediate backup...

Tier 2 Help Desk Technician

TELESIS Corporation - 16 reviews - Silver Spring, MD 20993
Experience 3-5 years Helpdesk environment. Provide exceptional support for specified CDER Ptalform Helpdesk and serve as the second point of contact for Client...

Help Desk Manager

NCI Information Systems, Inc. - 189 reviews - Washington, DC
Mentor and develop less senior helpdesk agents. Responsible for all helpdesk related contract deliverables. 7+ years of Helpdesk (phone and deskside) experience...

Health Policy Analyst

Mathematica Policy Research - 44 reviews - Washington, DC 20024 (South West area)
Candidates that have experience in a state Medicaid agency, or working directly with state Medicaid agencies (EQRO, Claims Processor, Fiscal Agent, etc.)....

Tier I Helpdesk Tech

Ironbow Technologies - Chantilly, VA
Minimum 2 years Help Desk Call Agent experience. The Tier I level support team will serve as the single point of contact to answer phone calls, web request and...

Tier 2 Service Desk Coordinator

University of Maryland Medical System - 424 reviews - Columbia, MD 21045
Review training designed for Helpdesk Tier 1 staff. Five (5) years of experience in Customer Service environment as either a Help Desk Agent, a Desktop...

Jr. Technical Helpdesk Agents (Level 2) with 2 - 4 years of...

Conduent - 664 reviews - Germantown, MD
Helpdesk Agent (Triage Team)will be responsible for shadowing a subject matter expert (SME) to observe and learn our applications, processes, and daily...

System Support Analyst

Apertus Partners - Reston, VA
Must be comfortable Leading a team of 5-15 technical agents depending on business needs, to include monthly 1-on-1 meetings with each team member to discuss...
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NOC/ Sr System Administrator

Systems Engineering Solutions Corporation - Greenbelt, MD
Managed a minimum team size of 10 systems administrators or NOC agents. Systems Engineering Solutions (SES) Corporation is a service disabled veteran owned...
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Call Center Lead

Blue Canopy - 15 reviews - Washington, DC
Monitor the break and lunch schedule for agents. Helpdesk support is provided during the hours from 7:00 AM to 6:00 PM Eastern Time, Monday through Friday...

Service Center Support Project Manager

Digital Management, LLC - Silver Spring, MD
Manages staff, sets priorities, resolves conflicting direction and serves as subject matter expert for the helpdesk and overall interfaces with customer staff...