Iex Totalview jobs

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Realtime Analyst
Wellcare - 677 reviews - Tampa, FL 33634
Knowledge of Scheduling system(s) (i.e., IEX TotalView, TCS, Cybernetics). Assists in creating schedules/scheduling scenarios utilizing TotalView....
Workforce Management Analyst
Centerfield Media - 2 reviews - Plantation, FL
$50,000 a year
Nice/IEX TotalView or similar. Will monitor and manage contact center resources real-time through use of the InContact queue management dashboard and Nice/IEX...
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Real Time Analyst

OpenTable - 9 reviews - Denver, CO
Familiarity with systems such as such as TeleOpti, Avaya, CMS, IEX TotalView or Blue Pumpkin, eWFM, and/or Pipkins....

Warren, July 20

Minacs India - 3,036 reviews - Warren, MI
Thorough knowledge of IEX TotalView. Accurately enter information into IEX. Under limited supervision, the Workforce Analyst will be responsible for monitoring...

Realtime Analyst

WellCare - 677 reviews - Tampa, FL 33634
Knowledge of Scheduling system(s) (i.e., IEX TotalView, TCS, Cybernetics). Assists in creating schedules/scheduling scenarios utilizing TotalView....

Real Time Coordinator, Warren, July 20

Concentrix - 3,036 reviews - Warren, MI
Thorough knowledge of IEX TotalView. Accurately enter information into IEX. Under limited supervision, the Workforce Analyst will be responsible for monitoring...

Workforce Reporting Analyst

Faneuil, Inc. - 379 reviews - Hampton, VA 23666 (Northampton area)
Minimum two (2) years IEX TotalView or equivalent Workforce Management software experience. Update and maintain agent database in TotalView such as, processing:...

Intraday Coordinator

Thermo Fisher Scientific - 1,302 reviews - Pittsburgh, PA 15202
Verint Impact 360, NICE IEX TotalView, or Aspect eWorkforce At least three years of experience in a contact call center as an agent / lead / supervisor, having...

Dir, Analytics - Call/Contact Center (OH, NC, NJ, NY, OK, RI...

MetLife - 2,672 reviews - Dayton, OH
ACDs (Avaya and Cisco), WFM Systems (Aspect eWFM, IEX Totalview, Verint, etc), and IVRs (Preferred). (Dayton, OH - Charlotte, NC – Bridgewater, NJ – New York,...

Workforce Manager

TruGreen - 1,435 reviews - Memphis, TN
Education and Experience Requirements • Associate’s degree and 5 + years of contact center operations management, operations or analysis role, or equivalent...

Supervisor, IT Customer Service Support

CVS Health - 15,965 reviews - Cumberland, RI
Proficient in TotalView IEX. As a Help Desk Supervisor you will provide work direction and day-to-day supervision for an assigned team consisting of 15+ call...

Director Workforce Management

Kemper Corporation - 139 reviews - Dallas, TX  +2 locations
Experience with IEX's TotalView, NICE Perform or similar Workforce Management tools preferred. Kemper is seeking a Workforce Director to lead and support our...

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