Lead Call Center Analyst jobs in United States

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Manager, Client Advocacy (Call Center)
Cessna & Associates - Alexandria, VA
Customer Service Phone Center:. Call Center workforce planning, training, coaching, employee engagement, performance management, and analysis of operational...
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Quality Analyst
ABIM - Philadelphia, PA
Minimum 5-7 years of call center or quality assurance experience. The Quality Analyst (QA) will assess agent performance/behavior in the call center, coach and...
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Real Time Analyst
Booking.com - 137 reviews - Grand Rapids, MI
Real Time Analyst. Understanding of a call center environment and the often-conflicting goals of business, employees and customer satisfaction....

Real-Time Support Analyst

Egencia - 14 reviews - Bellevue, WA 98004 (Downtown area)
Customer service experience in a call center, support environment, or call center command center. Monitor critical business operations and performance...

Systems Analyst V/Server Applications Team Lead

Dept of Aging & Disability Svc - Austin, TX
$4,917 - $6,489 a month
Experience as a Systems Analyst III and/or IV Java Developer in DADS IT may be helpful. If you need assistance completing the on-line application, contact the...


University of Washington - 322 reviews - Seattle, WA
$4,215 - $5,669 a month
Participate and conduct calls reviews for Service Desk Analysts, provide coaching to Service Desk Analysts as needed....

Credit Continuous Improvement Sr. Analyst

Nordstrom - 3,967 reviews - Centennial, CO
Experience driving process management and improvement within a call center. Nordstrom’s Customer Care Centers....

Customer Service Operations Lead / Contact Center Analyst

Staffing Now - 34 reviews - United States
Qualified candidates should call 952.345.4140 or reply with resume. Manage and optimize service center staff schedules based on forecasted requirements....

Lead Business Analyst

TrialCard, Inc - Morrisville, NC
Ideal candidates will have an understanding of Call Center operations, and working knowledge of Salesforce.com....

Senior Retail IT Tech Engineer Consumer Digital Technology N...

Nike - 2,454 reviews - Beaverton, OR
Ability to lead and build positive business relationships; Windows Server (2008, 2012, 2016), HyperV (2008/2012), Active Directory, System Center (CM/OM/VMM),...

Finance Analyst

Metro - Portland, OR 97232 (Kerns area)
$72,263 - $100,470 a year
The services and facilities provided by Metro include transportation planning, growth management, solid waste system management and recycling services, regional...

Information Systems Analyst III

UC San Diego - 39 reviews - San Diego, CA
UC San Diego Medical Center in Hillcrest is a designated Level I Trauma Center and has the only Burn Center in the county....

Senior Operations Reporting Analyst, Irvine

Banc of California - Irvine, CA 92612
Analyst will lead database development efforts including in Access and/or data warehouse. Minimum 7 years of call center, banking operations or other financial...
Supervisor Revenue Cycle Application Team
University of California San Diego Health - San Diego, CA
UC San Diego Medical Center in Hillcrest is a designated Level I Trauma Center and has the only Burn Center in the county....
Customer Center Analyst, Marketing
IEEE Corporate - Piscataway, NJ
Updates lead generation program for sales staff. Supports incidents received on a daily basis, including responding to email inquiries, chat sessions, and...

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