Lead Call Center Analyst jobs in United States

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Avaya Telecom Analyst Lead
Quantix/Protech - Denver, CO
Avaya Telecom Analyst Lead. Requires an in-depth knowledge of Avaya’s Communication Manager, Application Enablement Services, Call Management System, Modular...
Sponsored by Quantix/Protech - 9 days ago
Sr Business Intelligence Analyst - Operational Insights
T-Mobile 2,807 reviews - Bellevue, WA
Lead continuous improvement initiatives for the Call Center (Direct to Customer) Organization. This is an Sr BI Data Analyst position......
Sponsored by T-Mobile - 4 days ago
Customr Svc Sales Lead Analyst
Equity Residential 140 reviews - Scottsdale, AZ
The Customer Service & Sales Lead reports to the Call Center Manager and leads a team of Customer Service & Sales Reps....
Sponsored by Equity Residential - 6 days ago

Call Center Team Lead

Accenture 3,074 reviews - San Jose, CA - +1 location
Management of a team of analysts. The Team Lead will be in charge of conducting daily huddles, week wrap up meetings and monthly 121s with the analysts and the...

Quantitative Analyst, Operations Decision Support

Google 521 reviews - Mountain View, CA
As an analyst, you do more than just crunch the numbers. From developing and maintaining our data centers to building the next generation of Google platforms,...

Automotive Call Center Team Leader

Percepta 67 reviews - Dearborn, MI
Understanding of call center metrics. Business Analysts are properly supporting the program; Team Leader for a Big 3 Automotive Supplier!!...

Lead Network Analyst

First Bank 112 reviews - Hazelwood, MO 63042
Lead Network Analyst. Charging appropriate cost centers. Additionally is on call 24 hours/daily 7 days/week;...

Infrastructure Service Delivery Analyst

American Red Cross 1,993 reviews - Rockville, MD
Responsible for responding and resolving call cases per guidelines. Proven ability to lead technical teams responsible for service availability management....

Contact Center Services Analyst, Assoc

Sage 114 reviews - Lawrenceville, GA
As a Contact Center Services Analyst, Associate, you will be providing operational support for the Call Center technology functions including Sales, Marketing,...

Customer Experience Analyst

Comcast 4,475 reviews - Centennial, CO 80112
Monitors inbound and outbound telephone calls within call center(s) toensure customer service meets quality assurance standards.- Documents customer service...

Contact Center Continuous Improvement Analyst

Ally Financial 131 reviews - Charlotte, NC
Position Description Reporting to the Continuous Improvement Director, this leader will be responsible for leading c ontinuous improvement initiatives within...

Process & Communication Trainer Team Lead

Dell 1,698 reviews - Bowling Green, KY
5+ years of relevant experience in insurance industry Call center Customer Service, and/or training. Previous experience as a scheduler or workforce analyst a...

AMR IS&T Customer Support Operations Analyst

Apple 1,588 reviews - Austin, TX
Apple leads the digital music revolution with its i. Minimum 5 years of experience supporting contact center functions, processes and technologies....
Call Center Operations Liaison
Marsh 206 reviews - King of Prussia, PA
The Call Center. Partner with the Call Center Liaison Lead. Bachelors degree or equivalent experience in call center or call center. From the Call Center staff....
Sponsored by Marsh - 21 days ago
QC Data and Process Analyst
Brookline College - Phoenix, AZ
Analyze current processes from lead delivery to lead management in the field. Pull data and prepare reports from lead management systems:....
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Sponsored by Brookline College - 30+ days ago

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Company with Lead Call Center Analyst jobs
2,807 reviews
T-Mobile is redefining the way consumers and businesses buy wireless services through leading product and service innovation.