Lead Call Center Analyst jobs in Waterford, MI

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Sr. IT System Analyst
Leads the development of solutions and, where required, builds all or part of the solution. Leads the interaction with the client as it relates to specific...
Game BI Analyst - Breakaway- Relocation Opportunity
A2Z Development Center, Inc. - United States
As a game BI Analyst, you will live in our data, surface vital insights about our players to the game team and champion data-driven decision making....
Infrastructure Analyst
Spartan Motors, Inc. - 3 reviews - Detroit, MI 48228
The Infrastructure Analyst is responsible for maintaining and managing the Microsoft SCCM system, maintain and manage the Avalanche system for the management...

Call Center Quality Analyst

Ascension Information Services - 6 reviews - Troy, MI 48083
Technical Engineering Analyst. Conduct / Lead training sessions (as needed). Conduct Analyst soft skill, process adherence & technical coaching....

Quality Data Analyst (Advocate)

FCA Group LLC - 33 reviews - Auburn Hills, MI 48326
Previous experience as a data analyst. Lead processes consistent with issue resolution management and closure....

Clinical Apps Analyst

Trinity Health - 114 reviews - Livonia, MI
Ability to meet project deadlines and take on project lead role. Ability to effectively facilitate and lead group sessions and translate technical issues into...

US Incentive Payment Analyst and Call Center Governance Lead

FCA Group LLC - 33 reviews - Auburn Hills, MI 48326
CALL CENTER LEAD:. Call Center Experience. Partner with the US Incentives Call Center leadership team to:. Utilize benchmarking techniques to determine best in...

Claims Analyst

Trinity Health - 114 reviews - Livonia, MI
Trinity Health PACE is seeking a claims analyst for the corporate office in Livonia, Michigan. The Claims Analyst is responsible for analyzing and reviewing...

Warranty Analyst/Engineer

RGBSI - 30 reviews - Sterling Heights, MI
$32 an hour
Assist in new call center launches. Define and develop the procedure for the reporting and communication of quality gap data to call center performance, process...
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Business Application Analyst

Trinity Health - 114 reviews - Livonia, MI
We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions....

Warranty Analyst/Systems Engineer

RGBSI - 30 reviews - Warren, MI
$31 an hour
Assist in the development and training of Quality Monitoring Service Team in key business areasĀ· Assist in new call center launches....
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Sr. Analyst II

IHS Markit - 103 reviews - Southfield, MI
We call this The New Intelligence. This position does not supervise anyone but leads and prioritizes the workload of a team....

Senior Business Analyst

Trinity Health - 114 reviews - Livonia, MI
Serves as project lead; Ability to serve as a project lead and manage projects. Ability to effectively lead group sessions and translate technical issues into...
Contact Center Team Lead
Accenture - 9,279 reviews - United States
The Contact Center Team Lead will be responsible for the daily management of a team of Analysts. Join Accenture and help transform leading organizations and...
Quality Compliance Analyst
Kelly Services - 8,065 reviews - Warren, MI 48093
Assist in new call center launches. Broad knowledge of call center business strategies and tactics. We are seeking candidates with knowledge of call center...

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