Lead Call Center Analyst jobs in Waterford, MI

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Data Analyst

Michigan First Credit Union - 36 reviews - Lathrup Village, MI
Member Services Call Center operates 24/7/365. The Data Analyst takes a lead role in supporting key and strategic decision making by providing detailed data...

Workforce Optimization Manager

Volkswagen Group of America, Inc. - 3,964 reviews - Auburn Hills, MI
Some travel to other service center locations. Demonstrated knowledge of call routing process and technology....

Call Center Quality Associate

Ascension (System Office) - 283 reviews - Troy, MI 48083
Call Center Quality Associate. This Quality Analyst will perform Service Desk Analyst (SDA) coaching. Conduct Service Desk Analyst call recording and ticket...

Network Engineer II (9147 ) (NO C2C )

Production Modeling Corporation - Auburn Hills, MI
Provide 3rd level operational data network support for 55+ VWGoA sites and the VWGoA Data Center network. The Senior Network Support Analyst provides a timely...
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Software Business Analyst -MICHIGAN

Capgemini - 5,098 reviews - Southfield, MI 48033
Leads projects or large subprojects. Leads, collects and analyzes business requirements for large, multifunctional projects....

Service Desk Operation Director, Troy, MI #312

HTC Global Services - 173 reviews - Troy, MI 48084
Previous experience in service desk or call center leadership roles. 5+ years of experience in service desk or related call center ( callcenter )management....
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Sr. Technical Business Analyst

VisionIT - 19 reviews - Auburn Hills, MI
Customer Experience (Training/Academy, Call Center, Customer Satisfaction). Technical Business Analyst. Lead the ideation, technical development and launch of...

BI Programmer / Developer Lead - Mainframe & ETL - MICHIGAN

Capgemini - 5,098 reviews - Southfield, MI 48033
About Capgemini With more than 190,000 people, Capgemini is present in over 40 countries and celebrates its 50th Anniversary year in 2017. A global leader in...
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