Quality Assurance Call Center jobs

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Bilingual QA Representative 2, Customer Service
Comcast 4,465 reviews - Albuquerque, NM
Experience in quality assurance, service excellence, customer service, quality coaching/mentoring and/or in a call center environment a plus....
Sponsored by Comcast - 13 days ago
Quality and User Support Analyst
University of California Santa Cruz 9 reviews - Santa Cruz, CA
Quality­and­User­Support­Analyst Center­for­Biomolecular­Science­and­Engineering JOB­#: ­1505685 FULL­TIME;­CAREER Minimum­Starting­Salary: ­$23.95/hourly.
Sponsored by University of California Santa Cruz - 2 days ago
Quality Assurance Specialist
Optima Tax Relief - Santa Ana, CA
Experience with call center quality assurance practices preferred. Quality Assurance Specialist*. Minimum of 2 years of experience performing Quality Assurance...
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Sponsored by Optima Tax Relief - 30+ days ago

Call Quality Assurance Specialist

Aetna 482 reviews - Scottsdale, AZ 85251 (South Scottsdale area) - +1 location
Coaches customer service staff on work procedures including but not limited to proper call handling and maintaining call quality standards....

Quality Assurance Specialist

One Touch Direct 149 reviews - Tampa, FL
Quality Assurance Specialist . This individual will measure and gauge many areas of a call center employee such as, Compliance, Product Knowledge and Customer...

Quality Assurance Supervisor

iQor 554 reviews - Charleston, SC
Proficiency in all Microsoft Office applications, call center applications, quality monitoring tools and applications, center reporting tools and technologies....

Call Center Quality Assurance Specialist

Gate 1 Travel - Fort Washington, PA 19034
1-2 years performing Quality Assurance in a sales or customer service environment (call center preferred)....
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Training & Quality Assurance Specialist - Call Center

Lucky Vitamin Corp. - Conshohocken, PA 19428
Training & Quality Assurance Specialist - Call Center. 2-3 years experience performing Quality Assurance (call center environment preferred.)....

Vendor Performance Analyst - Call Center

MoneyGram 82 reviews - Frisco, TX
Outsourced/vendor Call Center experience highly preferred. This position works closely with the Outsourced Call Center Vendor Managers, Quality Assurance team,...

Contact Center - QA Analyst

iQor 554 reviews - Pueblo, CO
1+ years previous call center quality assurance experience required. Proficiency in Microsoft Office, call center applications, workforce applications, quality...

Quality Assurance Lead

MAPFRE 141 reviews - Webster, MA
Provides assistance to the various Contact Center teams by taking first reports or general claims information calls during peak call periods....

Causal Analyst (QPA Specialist 4)

Los Alamos National Laboratory 49 reviews - Los Alamos, NM
Expertise in the preparation and presentation of quality performance assurance reports. Expert-level knowledge and experience with quality and performance...

Quality Assurance Representative

Alorica 1,379 reviews - Jacksonville, NC
Monitor and rate assigned program call performance to ensure the highest level of quality is achieved for client, center and corporate....
Quality and Analytics Manager
Family Dollar Inc 3,874 reviews - Charlotte, NC
Make sure that Quality Assurance, Analytics, and Training are clear across the Contact Center. Minimum 3+ years’ experience supporting in a Call Center...
Sponsored by Family Dollar - 18 days ago
Quality Assurance/Call Center Manager
Brookline College - Phoenix, AZ
The Quality Assurance / Call Center Manager is responsible for monitoring and documenting Call Center Representative call quality in support of the departmental...
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Sponsored by Brookline College - 9 days ago

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Brookline College is currently hiring for multiple positions.