Quality Assurance Call Center jobs

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Quality Assurance Agent
Connexion Point - 83 reviews - Salt Lake City, UT
Call Center experience, preferably in the Healthcare Industry. Assess script adherence and compliance with call center guidelines....
Quality Assurance Associate I
Evaluate calls as a group to calibrate call quality with management staff. Minimum of 1 or more years call center experience preferred....
Quality Assurance Specialist
DEFENDERS - 154 reviews - Indianapolis, IN
Quality Assurance Specialist. Mission of Quality Assurance Specialist:. Quality Assurance Specialist candidates should be a:....
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Quality Assurance Specialist for Automotive Company Call Cen...

TeleTech - 2,917 reviews - Dearborn, MI
Quality assurance experience preferred. The Quality Assurance Specialist’s primary function is to evaluate the customer’s experience through the monitoring of...

Call Center Quality Assurance Specialist

Sunnova Energy Corporation - Houston, TX 77046 (Montrose area)
Minimum of 2 years of experience as Quality Assurance in a contact center environment required. The Quality Assurance Specialist documents the call quality...

Quality Assurance Spec

Aetna - 1,665 reviews - Phoenix, AZ  +1 location
3+ years Quality Assurance experience. Functional - Customer Service/Customer Service - Call Quality Audit - Inbound call monitoring/1-3 Years....

Training Specialist - Enterprise Quality Assurance

Pennsylvania Higher Education Assistance Agency (P... - Mechanicsburg, PA
Recommend training requirements from analysis provided by Enterprise Quality Assurance. Training experience in a call center and a comprehensive understanding...

Quality Monitoring Training Specialist, Customer Experience

Dyson - 52 reviews - Aurora, IL 60504
Monitors performance of Call Center. Supports other call center departments as. The Call Center groups by facilitating coaching/development....

Quality Assurance Coordinator

Avon Products, Inc. - 57 reviews - Springdale, OH
Call center systems and quality guidelines. Provide feedback on quality calls to the Avon and Vendor Operational Staff....

Quality Assurance Specialist - FSB

USAA - 681 reviews - San Antonio, TX
2 years Quality Assurance or regulatory work experience. 2 years customer service, sales or call center work experience....

CS Quality Assurance Specialist

Jeunesse Global - 11 reviews - Lake Mary, FL
The quality assurance specialist is responsible for implementing processes and systems to ensure customer service responses are accurate and responded to in a...
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Quality Assurance Specialist

Harte-Hanks, Inc. - 387 reviews - Pennsylvania  +1 location
Preferred strong background or previous experience in Quality Assurance programs. Delivery of up-to-date, relevant Quality feedback, coaching, and data defining...

Call Center Quality Assurance Coordinator

SWC Group - Carrollton, TX
The Call Center Quality Assurance Coordinator is responsible for analysis of customer conversations/interactions utilizing advanced speech analytics solutions....
Quality Analyst
ABIM - Philadelphia, PA
Minimum 5-7 years of call center or quality assurance experience. Assist Diplomate Services Manager with quality improvement initiatives, monitoring for quality...
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VP of Quality Assurance and Research in Call Center
Implement new policies, procedures and strategies for Quality Assurance in a call center. Prior Quality Assurance experience required ....

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