Quality Control Call Center jobs

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Client Services Quality Assurance Analyst
Kastle Systems - Falls Church, VA
Experience with call center call monitoring/recording software. Quality control, quality assurance, or training delivery experience desired....
Sponsored by Kastle Systems
Advance America 551 reviews - Wilmington, DE
Apply appropriate communication skills to effectively control telephone calls. Support Contact Center:. Customers, co-workers, Contact Center leadership....
Sponsored by Advance America
QA Trainer
Early Out Services - Des Moines, IA
Experience within a call center environment preferred. This position is responsible for planning, coordinating, conducting, and directing training and staff...
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Sponsored by Early Out Services

Quality Assurance Specialist I - Call Center

Comdata 91 reviews - Brentwood, TN
2+ years of call center experience is required. The Customer Service Quality Assurance Specialist I screens incoming and outgoing calls to ensure quality,...

Quality Analyst-Call Center

Righttime Medical Care - Crofton, MD
The Call Center Quality Analyst is responsible for monitoring incoming and outgoing calls in the call center, ensuring that patient experience on the call is...
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Contact Center Reporting Analyst

JAB Wireless - Loveland, CO
$52,000 a year
Previous contact center experience. The Contact Center Reporting Analyst tracks and provides critical contact center performance information....

Contact Center Optimization Analyst

JAB Wireless - Loveland, CO
$52,000 a year
Experience and understanding of call center quality processes and tools. Call and contact routing systems, call center support tools and systems....

Call Center Quality Assurance/Quality Control Analyst

Oklahoma Turnpike Authority - Oklahoma City, OK
Of call center operations; Experience with a Quality Agent Program in a call center setting. Experience with a Quality Agent Program to include agent monitoring...
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Customer Care Center Representative

Firstar Bank 5 reviews - Muskogee, OK
Quality – Pride in work. Maintain control of stressful situations in the midst of chaos. Ability to maintain control and effectively deal with difficult...
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Supv Call Center Ops Government Programs

Excellus BlueCross BlueShield - Rochester, NY
Under the general direction of the Manager, Call Center Operations (Govt. Serves as an escalation point for complex issues and irate customers outside the...

Quality Assurance Analyst

Dollar Financial Group 46 reviews - Salt Lake City, UT
Wellness Center / On-site Cafeteria. Accountable to all staff and management ensuring that all staff is adhering to call/text/email control and call/text/email...

Controls Manager

McKinstry Co. - San Antonio, TX
Knowledge of Data Center Operations and System configurations required. Expert knowledge of Data Center Operations and System configurations required....

Customer Service

- New Century, KS
This position is not a call center. Collaborate with multiple departments of the Supply Chain including, Production, Quality Control and Warehouse and Logistics...
Call Center Manager
InVentiv Health 145 reviews - Somerset, NJ
The TeleSolutions Call Center Manager is responsible for developing and leading TeleSolutions staff through call center based initiatives....
Sponsored by inVentiv Health
Call Center CSR - No cold calls
Advanced Call Center Technologies, LLC 199 reviews - Johnson City, TN
Call Center CSR - No cold calls. Keeps emotions under control; Monitors own work to ensure quality. Looks for ways to improve and promote quality;...
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Sponsored by Advanced Call Center Technologies, LLC

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