Senior Call Center Manager jobs

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Manager, Customer Experience
Verity Solutions Group - Kirkland, WA 98034
Translate the daily outputs into trends, financial summaries and statistics for senior management and other product stakeholders.Regularly create, customize and...
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CRM – Salesforce.com Manager/Senior Manager (NE)
Accenture - 7,627 reviews - New York, NY 10011
Call center experience. Candidates should have an understanding of Call Centers, Contact Centers or Delivery Centers as well as marketing, sales, and services...
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Director, Operational Performance & Process Improvement
San Francisco Health Plan - 10 reviews - San Francisco, CA 94103
Experience working in a managed care setting in an operationally focused environment (Claims, Call Center, Provider Network or Contracting)....
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Customer Service Sr. Manager

Citi - 8,329 reviews - Florence, KY
Call center or production management experience. Customer Service Sr. Senior management experience preferred. High School Diploma/GED....

Director/Sr. Director of Call Center Operations

Sunrun - 87 reviews - Scottsdale, AZ 85261 (South Scottsdale area)
Call center / Inside advisor or sales management experience. 7 – 10 years of experience in Call Center Management. SCOTTSDALE-DIRECTOR OR SR....

Director, Customer Experience Analytics

Discover Financial Services - 851 reviews - Riverwoods, IL
Experience in call centers operations and/or consumer behavior is strongly desired. Present recommendations to field and headquarters senior leadership team....

Boise, ID: Customer Service Sr. Manager (Operations Manager)

Citi - 8,329 reviews - Boise, ID
Call center or production management experience. Customer Service Sr. Will lead between 5-10 Sr. Senior level experience in a related role commensurate people...

Sevice Solutions Supervisor (Call Center)

Cushman & Wakefield - 149 reviews - Peoria, AZ
Customer Service – 24/7/365 Call Center. 3 to 5 years’ experience managing a 10+ agent call center (24x7 if required). Manager – Solutions Services....

Mgr Call Center Operations

Federal Services - Rancho Cordova, CA
The Manager of Call Center Operations manages daily operations of the Call Center Operations to ensure performance to contract standards....

Senior Manager, Customer Experience - Oncology

AbbVie - 270 reviews - Lake County, IL
The Senior manager, Customer Experiences, will partner with brand teams. As a Senior Manager, Customer Experience, you will be contributing to the success of...

Customer Relations & Training Manager

Liberty Healthcare Corporation - 21 reviews - Madison, WI 53713
$60,000 a year
Leading, managing and supervising the program’s call center staff. Bachelor’s degree (substantial relevant customer services / call center experience may be...

AppleCare Contact Center Senior Area Manager

Apple - 2,754 reviews - Sacramento, CA 95823 (Parkway area)
Extensive call center management experience with Tools, workforce management, call tracking systems, IVR's and core call center metrics....

Customer Experience Director

Alorica - 3,504 reviews - Austin, TX
Internal- Executive and Senior Management, Departmental Managers/ Supervisors,. Office/Call Center Environment....
Customer Care Manager
Spreemo - Dallas, TX
Proven working experience as a customer service or care manager. As Spreemo’s first Dallas-based Customer Care Manager, you will have the opportunity to deliver...
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Sr Program Manager (Call Center Quality Assurance-Strategy)
T-Mobile - 4,847 reviews - Bellevue, WA 98006
*This position can be located at our Bellevue Campus (preferred) or one of our T-Mobile Call Centers**. Minimum Required Experience in research, consumer...
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