Senior Call Center Manager jobs in Phoenix, AZ

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Customer Service Manager
Secure Transportation - Phoenix, AZ
The Customer Service Manager we are looking for is more than just a Manager; In our new facility, our Manager will also work closely with Senior Leadership...
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Technology Manager 5 - Backbone Engineering
Wells Fargo - 16,461 reviews - Chandler, AZ
Core/Regional/Satellite Data Center to Data Center Connectivity. Enterprise Telephony Call Clusters This role will work closely with other Data, Voice and...
Principal Technical Program Manager – AWS Issue Management A...
7+ years of Technical Program Manager experience. Proven ability to influence senior leadership (VP/SVP) level....

Director/Sr. Director of Call Center Operations

Sunrun - 112 reviews - Scottsdale, AZ 85261 (South Scottsdale area)
Call center / Inside advisor or sales management experience. 7 – 10 years of experience in Call Center Management. SCOTTSDALE-DIRECTOR OR SR....

Senior Workforce Manager

Financial Engines - 15 reviews - Phoenix, AZ
Use staffing requirements and call center schedules to determine required staffing levels to ensure meeting operational commitments....
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Customer Service Manager

C. R. Bard - 20 reviews - Tempe, AZ
Partner with Global Distribution Center (GDC) for shipping and return requirements Responsible for recommending, leading, and influencing process and technology...

Customer Service Manager

C.R. Bard International - Tempe, AZ
Partner with Global Distribution Center (GDC) for shipping and return requirements Responsible for recommending, leading, and influencing process and technology...

Customer Service Manager

Secure Transportation - Phoenix, AZ
The Customer Service Manager we are looking for is more than just a Manager; In our new facility, our Manager will also work closely with Senior Leadership...
Easily apply

Debt Settlement Senior Manager

Freedom Financial Network - 78 reviews - Tempe, AZ 85282 (Cyprus Southwest area)
Minimum of 5 years experience in call center sales or collection environment. The Senior Manager is also responsible for working with other departments to build...

Revenue Manager

Enghouse Interactive - 10 reviews - Phoenix, AZ
Core technologies include contact center, attendant console, IVR, and call recording solutions that support any telephony environment, on premise or in the...

Auto Claims Unit Manager

Esurance - 132 reviews - Mesa, AZ
Supervises a team of call center staff in place to support first notice of loss calls and ongoing resolution of claims with minor complexity....

Sr. Small Business Relationship Manager

Bank of America - 16,307 reviews - Gilbert, AZ 85297
The SBRM is expected to make outbound calls to targeted financial center customers and meet with small business customers at their place of business to deepen...

Contact Center Operations Manager

Emcor - 233 reviews - Phoenix, AZ 85034 (Central City area)
Contact Center Operations Manager. Any other duties as requested by senior leadership. Minimum five years experience managing a high volume contact center....
Director, HR - Global Customer Service Operations- Relocatio...
Experience in call center, distribution center, or manufacturing environments. The span of control includes the Customer Service Center HR teams (including...
Community Support Supervisor
Ring.com - 2 reviews - Glendale, AZ
Extensive knowledge of call center operations, including call center KPIs, coaching techniques and strategies, and quality assurance....
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