Service Desk Manager jobs in Mount Prospect, IL

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Service Desk Team Lead
As a Service Desk Team Lead, you will:. Have amazing monitoring skills by reviewing ticket queues, overseeing agent ACD skills to ensure service level...
Guest Services Manager
Halim Time & Glass Museum - Evanston, IL 60201
Front Desk Staff (Ticketing). Manage the ticketing desk with a focus on customer service - ensuring visitors are attended to professionally and promptly....
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Customer Success Manager
Verizon - 14,614 reviews - Rolling Meadows, IL 60008
Ability to sit at a desk for the majority of the day. The Customer Success Manager will be responsible for growing and managing a book of business within an...

Service Desk Supervisor - Portal Support

Motorola Solutions - 2,019 reviews - Schaumburg, IL
Provide high-level leadership and supervision to a team of Call Center Agents within the Customer Services, Portal Support Organization....

End User Support Manager

Ensono - 5 reviews - Downers Grove, IL
Excellent communication, customer service, organizational, project and personnel management skills. Broad information technology knowledge of all aspects of...

Service Desk Team Lead

Mechdyne Corporation - 10 reviews - Schaumburg, IL
As a Service Desk Team Lead, you will:. Have amazing monitoring skills by reviewing ticket queues, overseeing agent ACD skills to ensure service level...

Corporate Information Technology Manager

The Visual Pak Companies - Waukegan, IL 60085
Service request system (Help Desk); Service level best output. Prior responsibility for asset control, deployment, and service....

IT Service Desk Manager

CohnReznick - 29 reviews - Oak Brook, IL
IT Service Desk Manager. Develop service levels, service agreements, and manage the daily activities of the IT Service Desk staff....

Desktop Support Manager

University of Chicago - 287 reviews - Chicago, IL
Interacts with network services and/or web and software application developers, primarily inside of Humanities Computing, to restore service and/or identify and...

Customer Support and Account Manager

8to18 Digital - Lombard, IL
$28,000 - $35,000 a year
Excellent communication and customer service skills. Manage "Help Desk" online customer support tickets promptly....
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Technical Support Specialist

Colliers International - 265 reviews - Rosemont, IL
Ability to deliver outstanding customer service. Provide desk side support for hands on issues. Resolve incidents and service requests within the required SLA....

Sr Customer Success Manager, Majors

Verizon - 14,614 reviews - Rolling Meadows, IL 60008
Duties include up-selling accounts, and renewal of service agreements. Required to work in assigned Verizon Telematics office, ability to sit at a desk for the...

Regional End User Support Manager

Merieux NutriSciences - 26 reviews - Chicago, IL 60601 (Loop area)
Manage North American staff (US, CA, MX) as it relates to the IT Service Desk. Experience in implementing process improvement programs, experience in root cause...
Hotel Front Desk Supervisor or Assistant General Manager
Shaha Hotel Group - Arlington Heights, IL 60005
$25,000 - $35,000 a year
Staff management (Front Desk, Housekeepers & Maintenance):. A Supervisor or Manager is in charge of leading the entire department to provide outstanding service...
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IT Service Desk Manager
SWC Technology Partners - 7 reviews - Oak Brook, IL 60523
SWC Technology Partners is seeking an experienced, highly customer service oriented process-driven IT Service Desk Manager to help lead our Managed Services...

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