Tier Help Desk Support jobs in Massachusetts

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INFORMATION TECHNOLOGY ANALYST (TIER 2)
Jounce Therapeutics - Cambridge, MA 02138
Experience managing a Help desk support team. Coordinate the Help Desk function with Jounce’s preferred MSP to ensure quality support for Jounce staff within...
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Client Services Specialist
Global Partners - Waltham, MA
Minimum 2-3 years as a Tier I Technical Support Specialist working in a medium to large enterprise. Participation in Global’s “off-hours” Help Desk coverage...
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Help Desk Engineer
HealthEdge - 5 reviews - Burlington, MA 01803
The Help Desk Engineer is a seasoned individual who will join HealthEdge’s service desk team, to provide first class services, solutions and support to both...
Sponsored by VentureFizz

Help Desk Technician

Carroll Enterprises, Inc. - Worcester, MA 01608
Minimum two years’ experience in Help Desk/Computer Systems Desktop Support. The Help Desk Specialist is the first tier level of diagnosis, resolution, and...

Desktop (Tier 2) Support Specialist

Interactive Data - 38 reviews - Bedford, MA
Perform 2 nd Tier support for web and client server product offerings. Support client inquiries via phone and email....

IT Help Desk Associate

Blue Hills Bank - 3 reviews - Norwood, MA
Primary Tier 1 support for all Bank related applications and software. Primary Tier 1 support for all tickets either in person or remotely....

Help Desk Specialist

Carbon Black - Waltham, MA 02451
Escalate issues to Tier II Support in a timely fashion. Telephone and in person Tier I & II Support for Local and Remote Users. Why Carbon Black?...

Desktop Support Specialist

AdCare - 8 reviews - Worcester, MA 01605
In depth knowledge of Windows operating systems including XP, 7 and 8 Experience with various versions of Microsoft Office including 2000, 2003, 2010 (2013 a...
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Desktop Support

Aonsoft Inc - Wellesley Hills, MA
Under general direction, the Help Desk Support Specialist provides second tier support to end-users for PC, server, or mainframe applications and hardware....
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IT Support Technician

Autopart International, Inc - Norton, MA 02766
Support requests must be carefully documented in the help desk ticketing system. Job responsibilities for the Help Desk –POS Systems Support Technician include,...
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Service Desk Analyst

Wilson Language Training Corp. - Oxford, MA 01540
The Service Desk Analyst provides technical support to customers with hardware, software, and application problems....

Help Desk Associate

MBD - 21 reviews - Beverly, MA 01915
In this role, the Help Desk Associate will provide Tier 1 technical assistance and support for queries and issues related to computer systems, software and...

Helpdesk Support

Worldwide TechServices - 30 reviews - Tewksbury, MA
Typically requires 0-2 years of experience working in a help desk environment. Experience in hardware/software support and technical services....
Service Desk Analyst
BridgeView IT - 4 reviews - Waltham, MA 02451
We are looking for a Service Desk Analyst who will be responsible for Tier 1 support of an enterprise wide environment....
Sponsored by Dice
Systems Administrator / Tech Support, Great company culture...
A Small Local Bank - Beverly, MA
$80,000 a year
Are you looking for an IT Systems support role that allows you to work in many areas including, Servers, Virtualization, Security, Help Desk and Network Support...
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