Tier Help Desk jobs in Washington, DC

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Desktop Support Specialist- Entry- Level
InfoReliance - 15 reviews - Washington, DC
1 – 3 years of hands-on experience working on an IT help desk. The position supports a Help Desk providing 24/7/365 network assistance and technical support to...
IT Help Desk Technician II - 08012016
Lender Service Provider, LLC - Fairfax, VA
Second level tier to the helpdesk, to address escalated support issues as well as assist the front line Help Desk....
Easily apply
Tier I Help Desk Specialist (Secret clearance required)
Amyx - Arlington, VA
Amyx is seeking a Help Desk Specialist for a position located in Rosslyn, VA. Receive and resolve user trouble tickets in the DoS Remedy system....

Tier I/II Help Desk Analyst - 1050

The MIL Corporation - 13 reviews - Washington, DC
Create tickets for all issues reported to the help desk. The MIL Corporation seeks a Tier I/II Help Desk Analyst to support a Federal Government client at one...

IT Help Desk Technician

Natural Resources Defense Council - 8 reviews - Washington, DC
Provide help desk support for staff, manage and support client systems Windows and Mac, including troubleshooting through to resolution....

IT Specialist (Email Administrator)

Chief Technology Officer, Ofc - Washington, DC
$98,697 - $139,288 a year
Members of the Citywide Messaging program often work with agency IT staff as well as other OCTO service groups to respond to issues that may affect the email...

Help Desk Specialist--Entry Level

CALIBRE Systems, Inc. - Washington, DC
Have a strong understanding Help Desk processes and procedures. Supervises operation of help desk and serves as focal point for customer concerns....

Help Desk Specialist – Entry Level (Government)

AT&T - 13,901 reviews - Arlington, VA  +1 location
Conduct operations in support of the Enterprise Service Desk and existing non-local Service Desks. Execute scripts, produce tailored reports, conduct audits,...

Information Technology Administrator and Support Specialist...

The National Association of Manufacturers - Washington, DC
Escalate unresolved incidents to the proper tier 3 support as well as assist the front line Help Desk....

Service Desk Technician (Tier I, Tier II, and Tier III)

Powertek Corporation - 19 reviews - Andrews AFB, MD 20762
Several career opportunities available for Tier I, Tier II, and Tier III desktop/network technical support....

Jr Help Desk/File Transfer Tech

BAE Systems - 1,667 reviews - Washington, DC
Resolve Tier 1 customer issues received via help desk ticketing system, user calls or walk up support. Provide IT customer support to clients in resolving...

Help Desk Support 1 (AOC- Tier 1 Support)

Salient CRGT - 5 reviews - Washington, DC
As a leading provider of Information Technology, Training and Engineering services worldwide, our people play a critical role in helping our customers make

Service Desk-Functional Analyst Tier 1

CoSolutions, Inc. - Washington, DC
Requires bachelor’s degree or equivalent 6 years of related technical help desk experience. The IT Service Desk supports a 10,000+ user community within the...
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Technical Support Engineer
Applied Software Inc. - Burtonsville, MD
$18 - $30 an hour
1-2 years of directly related help desk experience is desired. We will move the right individual through the tiers as quickly as they show proficiency at each...
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Applications Support Specialist (Tier 2)
CGI - 717 reviews - Washington, DC
ServiceNow a similar help desk tracking tool. Responding to issues escalated from Tier 1 support as well as customer-directed calls and VIP support....

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