Tier Helpdesk jobs in Redwood City, CA

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Customer Support Specialist
Whill, Inc - San Carlos, CA
Experience working with CRM and Helpdesk systems such as Salesforce, Zendesk are preferred. The ideal candidate is a highly-motivated individual responsible for...
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Network/Systems Administrator
Palo Alto University - 4 reviews - Palo Alto, CA 94304
$90,000 - $110,000 a year
O Become a technical resource for tier 2/3 escalation issues from PAU helpdesk o Proactively identify customer or site issues and address in advance of service...
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EHR IS Trainer (HealthCare)
Tri-City Health Center - Fremont, CA
Help with tier II and III NextGen application issues and mentor IS Helpdesk. Work with IS Helpdesk to determine repeated training issues and help reduce the...
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IT Support

Zazzle - 53 reviews - Redwood City, CA
The candidate will work as a Tier 1 Helpdesk staff member responsible for receiving, sorting, resolving or escalating helpdesk requests....

Help Desk Specialist

Orchard Supply Hardware - 374 reviews - San Jose, CA
Resolve all Tier 1 tickets via phone, web or email support. Develop documentation of support processes and procedures including maintaining IT Helpdesk...

IT Support Specialist

First Place for Youth - Oakland, CA
The IT specialist will be responsible for receiving and responding to incoming Helpdesk tickets, calls, and/or e-mails regarding problems....
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312 Sr IT Support Engineer

Tencent America LLC - Palo Alto, CA
Provide helpdesk support & troubleshooting and resolve problems to the end user’s satisfaction. 5+ years of professional experience servicing and supporting...

AV Support Engineer

Slack - 6 reviews - San Francisco, CA
Tier 2 level of DSP understanding (Biamp, Clearone, Symetrix). Someone who has a strong grasp of troubleshooting advanced systems while supporting and training...

Corporate Customer Support Specialist

JUUL Labs - San Francisco, CA
Proficient using helpdesk software (Salesforce experience is a plus). Minimum 2 years of Tier 3 Customer Service/Escalations/Technical Support experience....

Customer Success Engineer

Tigera, Inc - San Francisco, CA
You were managing systems for / providing support to highly technical users, not desktop / IT helpdesk). Do you get your buzz from helping highly demanding,...
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Systems Engineer

Silicon Valley Community Foundation - 12 reviews - Mountain View, CA 94040
Operate as a tier 2 support person for the IT department, working with other staff and managing tickets in the helpdesk system....

Systems Administrator

Leanplum - 3 reviews - San Francisco, CA 94103 (South Of Market area)
Automate Helpdesk workflows. Mentor JR IT helpdesk personnel. You will be responsible for Tier 3/4 issues and responsible for supporting our SAAS application...
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IT Desktop Support Specialist

Dynamic Staffing Inc. - 4 reviews - San Francisco, CA
We don't have escalation tiers; Support our team’s IT needs by collaboratively solving helpdesk tickets w/ team....
Field IT Technician
Z Networks - 7 reviews - Oakland, CA
$35,389 - $45,468 a year
We offer remote helpdesk, desk side helpdesk, and architecture planning for variety of verticals markets with 20 - 500 employees....
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Systems Engineer
Operate as a tier 2 support person for the IT department, working with other staff and managing tickets in the helpdesk system....