call center manager jobs in Rochester, NY

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Project Manager
Sitel - 6,191 reviews - United States
Strong understanding of the call center industry and Sitel’s business and strategic goals. Summary of Primary Job Responsibilities :....
Insurance Customer Service, Account Manager - Work at Home -...
Commercial Lines Insurance Customer Service Representative (CSR), Account Manager, Marketer, Rater and Claims positions available to service or assist in...
Customer Care Specialist
Leafstone - 23 reviews - Rochester, NY
$13.50 - $14.00 an hour
Handles inbound calls in a call center environment on a variety of subjects. Candidates MUST have actual call center experience, preference is for candidates...

Team Lead

Concentrix - 3,365 reviews - Pittsford, NY 14534
One year or more of previous team lead/supervisor experience in an inbound/outbound call center environment highly desirable....

Trainer

Concentrix - 3,365 reviews - Pittsford, NY 14534
Call center experience preferred. Monitor quality and trainee aptitude by listening to calls and providing coaching feedback to the leadership team....

Customer Service Manager

Hickey Freeman Tailored Clothing - 3 reviews - Rochester, NY
Call volume is heavy at times and calls must be completed efficiently to keep wait time down. Promptly and properly answers all 800# calls to resolve customer...
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Strategic Sourcing Manager III

Pacific Telecommunications Solutions - Rochester, NY
$65 an hour
HR, Finance, Marketing, Facilities, and Call Centers. Strategic Sourcing Manager III, #48336. In compliance with federal law, all persons hired will be required...
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Customer Service Manager

Restaurant Depot - 524 reviews - Rochester, NY 14623
Customer Service Manager. Ability to effectively present information and respond to questions from managers, clients, and general public....
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Team Leader, Contact Center

Concentrix - 3,365 reviews - Pittsford, NY 14534
One year or more of previous team lead/supervisor experience in an inbound/outbound call center environment highly desirable....

Supervisor, Access Center

University of Rochester - 467 reviews - Rochester, NY
The individual uses excellent customer service problem solving skills and exercises a thorough knowledge of departmental policies and procedures as they relate...

Receptionist Clerk III

University of Rochester - 467 reviews - Rochester, NY
$13,500 a month
Call customers concerning any questions for dry cleaning and other services. Provide reports to the manager for individuals that have access and are in question...

Mgr, Interpreter Services

University of Rochester - 467 reviews - Rochester, NY
Provides 24 hour on call coverage. The Manager of Interpreter Services is responsible for the development and coordination of interpreter services provided to...

Customer Service Training/Delivery Manager (Facilitator) 3:3...

ADT Security Services - 3,180 reviews - West Henrietta, NY
Must possess ability to work in a fast-paced call center environment. 2-3 years of training facilitation experience in an inbound/outbound call center...
Service Technician
The ICEE Company - 36 reviews - Rochester, NY 14623
Must keep managers informed of customer concerns, needs, and up selling opportunities. Receive dispatched service calls as assigned and ensure prompt response...
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Nurse Manager - Long Term Care
Samaritan Health System, Watertown, NY - Rochester, NY
NURSE Manager – LONG TERM CARE*. Samaritan has an outstanding opportunity for *Nurse Manager*. Call our RN Hotline to talk with a Human Resources Professional...
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