call center manager jobs in Rochester, NY

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Manager, Customer Operations
YourCare - 2 reviews - Rochester, NY
Develops Call Center performance standards; Develop and implement Call Center strategies and annual work plan to continuously improve call center operations....
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Team Manager - Technical Assistance Group (4:30pm-1:00am, Su...
ADT Security Services - 2,366 reviews - West Henrietta, NY
Provide technical education on call center strategies, including all related policies and applicable laws governing billing and collections....
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Patient Account Representative
EOS USA - Rochester, NY
2+ years of call center experience preferred. Meet or exceed daily production standards as set by management for accounts worked, calls handled and payments...
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Contact Center Manager

MAXIMUS - 1,347 reviews - Rochester, NY
Manager and Director with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels....

Manager, Customer Operations

YourCare - 2 reviews - Rochester, NY
Develops Call Center performance standards; Develop and implement Call Center strategies and annual work plan to continuously improve call center operations....

Contact Center Supervisor

MAXIMUS - 1,347 reviews - Rochester, NY
The Call Center Supervisor is primarily responsible for supervising call center operations and activities while assisting with the development and...

Talent Acquisition Partner - Call Center

ADT Security Services - 2,366 reviews - West Henrietta, NY
High Volume recruiting efforts for Call Center positions. Heavy involvement recruiting for call center level internal roles across ADT’s Care and Operations....

Operations Manager, Turbo Tax

Concentrix - 1,744 reviews - Pittsford, NY 14534
Minimum 2 years of related experience in an Operations Manager role, managing in an inbound customer care call center environment....

Talent Acquisition Partner - Call Center

ADT Corporation - 2,366 reviews - West Henrietta, NY 14586
Heavy involvement recruiting for call center. High Volume recruiting efforts for Call Center positions....

Call Center Supervisor - Evenings

DialAmerica - 1,100 reviews - Rochester, NY 14623
We are currently seeking Call Center Supervisors to lead a team of Call Center Agents. Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation...

Director, Customer Care Center

ADT Security Services - 2,366 reviews - West Henrietta, NY
Oversee and drive improvements in all call center monitoring center activities to enhance our customer and employee experiences....

Facility Customer Service Coordinator I

Sherwin-Williams - 1,250 reviews - Rochester, NY
Answer incoming phone calls. Document and refer potential wholesale leads to manager and/or sales rep. O Communicate all customer complaints to manager to...

Team Lead - Turbo Tax

Concentrix - 1,744 reviews - Pittsford, NY 14534
One year or more of previous experience in an inbound/outbound call center environment highly desirable. One year or more of previous supervisor experience in...
Operations Manager (Human Services Call Center) - 101083
Adecco USA - 8,425 reviews - Rochester, NY
This direct-hire role is responsible for the daily operations (of an inbound call center), as well as promoting the image (marketing/public relations) of the...
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Talent Acquisition Partner - Call Center
ADT Security Services - 2,366 reviews - West Henrietta, NY
High Volume recruiting efforts for Call Center positions. Manage the entire recruiting life-cycle, actively participating in all staffing related activities and...
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