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Hard Working & Passionate CIO

Bellingham, WA


IT Healthcare Expert Program Management Consultant with over 15 years of Information Technology and Healthcare leadership experience. Areas of expertise include planning, scheduling, requirements analysis, design, development, implementation, change management, deployment and employee development. Proven leader with strong technical, organizational, analytical, problem solving, communication, and relationship management skills.

Work Experience


Dignity Health, California

April 2013 to Present

Program Manager 
• Oversight of Cerner Millennium installation and activation procedures. (3 Hospitals 1500 beds). 
• Manage MS4, Revenue Services, Charge Services and migrating hospitals from Meditech to a MS4 platform for billing/charges. 
• Oversight of CDM completion and implementation. 
• Manage implementations of Passport, EDM, and Optum360. 
• Run all integrated testing for both the clinical and financial applications. 
• Manage activation plan and overall readiness for go-live. 
• Manage all build, implementation, and vendor work that is scheduled to be complete. 
• Run Oversight and Leadership meetings to establish and retain engagement of leadership/stakeholders. 
• Responsible for Cerner implementation team resources and their success. 
• Change management consultant in charge of all change management for paper to electronic transitions/upgrades.


ProMedica, Ohio and Michigan

January 2013 to April 2013

Program Director 
• Project managing McKesson Horizon Clinicals for entire health system (5 Hospitals 3500 total beds). 
• Manage conversion and PICIS EDPulseCheck implementation for 5 hospital Emergency departments. 
• Manage Meaningful Use Program and Clinical Quality Measure Program 
• Train new consultant PM's that come on board. 
• Change Management Program Lead. 
• Creating a project management office for ProMedica using PMI standards.


Children's Hospital Orange County
Orange, CA

June 2012 to December 2012

Senior Program Manager Consultant 
• Project managed Cerner Millennium (all modules) and Cerner CareAware Capacity Management for Patient Flow project. 
• Resident expert in patient flow and hospital capacity management. 
• Using Lean Methodology to enhance patient and visitor experience. 
• Managed Carefusion Tissue and Instrument Tracking implementation for OR and Surgery. 
• Business strategy and workflow leader.


Community Health Systems
Nashville, TN

March 2011 to June 2012

Program Director of Meaningful Use Inpatient/OutPatient 
• Program Director for Meaningful Use program for 133 CHS hospitals nationwide. 
• Strategic business process workgroup leader. Lead physician groups to obtain efficient results and better workflow. 
• Rolling out EMR applications to both hospitals and clinics (133 in total) to meet Meaningful Use, including Epic, McKesson, HMS, Cerner, Carefusion, HCS, Meditech and Siemens. 
• Implemented Cerner Millennium at multiple hospitals nationwide (2600 approx. beds). Implemented from paper systems to electronic. Managed all aspects of this projects including upgrading and hotfixes. 
• Cerner Workflow Program Lead. Managed all Cerner Resources including training department. 
• CPOE implementation with McKesson and HMS applications 
• Managed Epic Rollout for 27 clinics throughout the country. 
• Managed McKesson Rollout for 37 clinics throughout the country. 
• Zynx Implementation ranging from 400-600 order sets. 
• Work with Executive Management to ensure we are meeting goals and objectives for Meaningful Use and Core, and Quality Measures. 
• Developed and utilized project management methodologies to effectively plan, monitor, control and report on project(s) of high visibility. 
• Hire and then mentor CHS project managers. Had a staff of 65 employees/consultants. 
• Evaluated ROI and VOI and report up. 
• Implemented a change management program for all hospital facilities. 
• Managed Meaningful Use budget of $148 million dollars.


Kingman Regional Medical Center
Kingman, AZ

April 2010 to February 2011

Program Director of Inpatient/Outpatient EMR & Meaningful Use - Associate CIO 
• Managed NextGen Rollout for 31 clinics. 
• Managed a complex transformational EMR involving the migration of records for the whole hospital legacy systems into Siemens Soarian EMR application. 
• CPOE implementation using Siemens Soarian. 
• Created team and managed Case Management implementation of Casenet. 
• Managed Meaningful Use Project Initiatives to achieve reimbursement and patient safety for hospital. 
• Managed wireless project for hospital and all outpatient clinics 
• Assisted in the definition and execution of Strategic Initiatives that will help improve the efficiency of operations, help drive incremental revenue via new offerings, and instill standardized procedures to help minimize company risk on projects. 
• Developed and utilized project management methodologies to effectively plan, monitor, control and report on project(s) of high visibility. 
• Performed schedule/budget estimating and forecasting, scope management, interlocking business needs with project processes. 
• Led 20 staff members meeting key milestones and deliverable target dates. 
• Reported project status (using Earned Value Management - EVM) to key stakeholders and executives. 
• Managed budgets up to $25 million.

Meaningful Use Program Manager - Associate CIO


May 2006 to December 2009

Managed Ambulatory EMR implementation in three states. 70 clinics. Initially we were using GE Centricity and transitioned to Epic and stayed with Allscripts. I managed this transition. Implementation of Allscripts into 4 clinics. 
• Managed all IT/IS software implementation and service projects 
• Managed GE Centricity implementation for 5 hospitals. 
• Managed all IT teams including the informaticist group. 80 staff members total. 
• Develop and review all technical specifications for software and hardware applications for future implementation 
• Facilitate and coordinate assigned staff in all aspects of the planning, design and implementation 
• Interface with all areas affected by the project including end users, IT staff, regional executives and vendors 
• Develop detailed work plans including milestones and assignments of project task responsibilities, schedules, budgets and status reports 
• Track day to day activities required to ensure project is completed on time, successfully, and consistent with organizational goals 
• Provide direction, guidance and leadership to project team regarding initiation, planning, task completion and overall performance 
• Design and implement new network, telephony and dictation solutions 
• Manage the development, implementation and support of clinical and related applications on all platforms internally and within the local hospital information system 
• Manage and support Imagecast, Lastword and GE Carecast EMR applications 
• Managed budgets up to $300 million.

Senior Technical Program Manager

Bellingham, WA

August 2004 to May 2006

Technical solutions advisor for corporate clients nationwide for network infrastructure and data collection equipment 
• Advised clients on best solution for improving efficiencies and reducing operational costs 
• Process orders and follow up with customer on project implementation and maintenance 
• Research and continue education on all new market trends and new technology 
• Exceed monthly quota for revenue by at least 30% every month 
• Resolve conflicts internally and with client base

Internal Information Systems Director

Mitretek Systems
Falls Church, VA

April 2001 to August 2004

Documented all infrastructure setups and new implementation procedures 
• Created Telecom/Data Corporate Disaster Recovery document 
• Assign and review the work of systems analysts, programmers and help desk staff 
• Manage staff decisions and changes 
• Maintained network routers and switches 
• Developed and maintained budget plans 
• Developed internal websites for projects 
• Managed all changes on Exchange Servers 
• Installed 3,000 line telephone system in new building location 
• Moved over 50 circuits and over 2,000 voice lines to new building 
• Maintain all voice functionality in building 
• Worked on Crystal Reports daily 
• Provide new voice and data solutions corporate wide 
• Monitor and maintain all Extreme switch network technology 
• Implemented unified messaging/VOIP corporate wide 
• Write up all proposals for telecom and network activities 
• Implemented new conference calling standards corporate wide 
• Manage all telecommunication implementation projects

Program Director Information Systems

Strategic Resources
Falls Church, VA

January 1998 to April 2001

Acting Director of Information Systems 
• Support all network functions including email, routers and IP addresses 
• Server management including Novell, NT, and Small Business Server 
• Manage corporate web page development project 
• Manage VA Medical Center's telecommunication equipment and personnel 
• Maintain server nationwide telephone switches, including repairs and software upgrades 
• Write proposals and bid on upcoming contracts


Masters of Information Systems Technology

George Washington University


Bachelors of Computer Science

College of Notre Dame


Additional Information

User Applications: MS Project (Client and Server Application), MS Office, Visio, Sharepoint 
Medical Software: McKesson Horizon Clinicals, HMS, Epic, Cerner Millennium, MS4, EDM, Passport, Keane, CareFusion, GE Centricity, Siemens Soarian, PICIS, HCS, Zynx, Pro-Med, NextGen, Allscripts, Case Management software