After Hours Support
November 2010 to Present
Answer and return calls regarding pediatric home care issues while upholding company core values and mission statement. Resolve schedule/absence related calls-finding
alternative staffing when possible. Forward medical related calls to respective branch personnel. Accurately complete daily reports and documentation.
Office and Fleet Administrator
March 2010 to July 2010
Develop and maintain fleet performance data base information. Transport client
hospital discharges. Create databases for company scheduled vehicle maintenance. Data entry for daily appointment activities. Insured fleet meets state compliant with non- emergency medical transport regulations by auditing inventory regularly. Basic fleet maintenance.
Client Services Coordinator
May 2009 to January 2010
Perform recruiting and pre-screening of applicants, schedule qualified applicants for orientations. Fill client orders with qualified employees throughout Kansas and manage both computerized and paper document personnel files.
May 2006 to May 2009
Greet and direct clients and visitors to facility. Operate PBX phone system supporting over 100+ staff members.
Manage mail room by distributing mail, faxes, and postage metering including coordinating with US Post Office for supplies. Assist staff with clerical support including proofreading, community support and data entry. Oversee
on-site conference room scheduling
May 2008 to May 2008
Greet and check-in patients. Update personal information when needed. Schedule patients, collect co payments at time of service. Assemble new patient files
Diploma in Medical Office Assistant Certificate
Certifications in Microsoft Word and Excel
January 2005 to January 2006